Duty Manager - Lead Hospitality Team (4-day Week)

Burpengary Community Club; Brisbane; Presencial; AUD 70 000 - 100 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

4-day work week

Venue discounts

Above‑award pay

Resumo da oferta

Burpengary Community Club is seeking an enthusiastic Duty Manager to join our leadership team in a vibrant Queensland venue. You will lead guest experiences, support a developing staff, and help shape a high-performing hospitality operation across gaming, sports bar, restaurant, and events.

Join a forward‑thinking management team in a role offering an above‑award salary package, 4‑day work week potential, and opportunities to make a real impact in the local community.

Qualificações

• Experience as Duty Manager or hospitality leadership.
• Ability to lead teams and deliver guest experiences.
• Current RSA, RSG, RMLV & Approved Managers License and First Aid.
• Eligibility to obtain a National Police Check.
• Strong communication and organisational skills.

Responsabilidades

• Leading and supporting teams across multiple departments.
• Delivering exceptional customer service standards.
• Managing daily operations and shift performance.
• Coaching and developing team members.
• Maintaining venue compliance requirements (RSA, RSG, RMLV).
• Managing gaming operations and procedures (as applicable).
• Supporting stock control and venue administration.
• Handling customer enquiries and resolving issues professionally.
• Contributing ideas to improve service, culture and operations.

Conhecimentos

Hospitality leadership

Team leadership

Customer service leadership

Conflict resolution

Roster planning

Communication

Ferramentas

Rostering software

POS systems

Microsoft Office

Descrição da oferta de emprego

Burpengary Community Club is seeking an enthusiastic Duty Manager to join our leadership team in a vibrant Queensland venue. You will lead guest experiences, support a developing staff, and help shape a high-performing hospitality operation across gaming, sports bar, restaurant, and events.

Join a forward‑thinking management team in a role offering an above‑award salary package, 4‑day work week potential, and opportunities to make a real impact in the local community.