Duty Manager — Hospitality Leader, Four‑Day Week

Club Southside; Brisbane; Sur place; AUD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Five weeks annual leave

Four-day working week on rotating five

Six days off every five weeks

Free meals on shift

Free onsite parking

Training and development opportunities

Résumé du poste

Club Southside in Mount Gravatt seeks an experienced Duty Manager to oversee daily operations across gaming, food and beverage, and guest services. You will lead frontline staff, ensure smooth shift changes, and manage cash handling with accuracy while maintaining regulatory compliance.

The role requires 2–3 years in a similar role with exposure to Gaming and Keno, current RMLV and Approved Manager’s Licence, and a passion for hospitality.

Qualifications

• 2–3 years in a similar role with exposure to Gaming, Keno, and Food & Beverage.
• Current RMLV and Approved Manager’s Licence.
• Strong understanding of club industry legislation and standards.
• Excellent cash handling skills and attention to detail.
• Flexibility to work nights, overnights, weekends and public holidays.
• Strong problem-solving and decision-making skills.
• Ability to lead and motivate a diverse team.
• Genuine passion for hospitality and customer service.

Responsabilités

• Oversee daily operations across gaming, food & beverage, and customer service areas.
• Manage frontline staff to ensure smooth shift transitions and effective teamwork.
• Handle cash operations with accuracy, including daily banking and reconciliation duties.
• Deliver exceptional customer experiences for members and guests.
• Ensure compliance with industry legislation, licensing requirements, and club policies.
• Collaborate with Senior Management to implement operational improvements and maintain high standards.
• Manage roster and timesheet management for staffing and payroll processing.
• Uphold high standards of communication, leadership and organisation to drive efficiency.

Connaissances

Gaming/Keno exposure

Cash handling

Staff leadership

Customer service

Problem solving

Decision making

Flexibility

Hospitality passion

Description du poste

Club Southside in Mount Gravatt seeks an experienced Duty Manager to oversee daily operations across gaming, food and beverage, and guest services. You will lead frontline staff, ensure smooth shift changes, and manage cash handling with accuracy while maintaining regulatory compliance.

The role requires 2–3 years in a similar role with exposure to Gaming and Keno, current RMLV and Approved Manager’s Licence, and a passion for hospitality.