Hospitality All‑Rounder: Front Desk & Breakfast

Ibis Styles; Sydney; Presencial; AUD 52.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work with Accor ALL loyalty program

Descripción de la vacante

ibis Styles Sydney Central, located on the doorstep of Surry Hills & Oxford Street, is seeking a motivated, full-time Hotel All-Rounder to join our team. In this dynamic role, you'll work a variety of shifts across Front Office, Mee So and our breakfast service, gaining hands-on experience in day-to-day hotel operations while delivering exceptional, memorable service to our guests.

You will deliver guest service from check-in to check-out, be the first point of contact for guests, and handle a

Formación

• Previous customer service experience, preferably within a hotel or hospitality environment.
• Strong communication skills and a professional presentation.
• Ability to multitask across departments and stay calm under pressure.
• Willingness to promote hotel facilities and loyalty programs.
• Flexible to work rotating rosters including weekends and holidays.

Responsabilidades

• Delivering exceptional guest service from check-in to check-out and everywhere in between.
• Acting as the first point of contact for guests and visitors, creating a welcoming impression.
• Completing daily tasks across multiple departments with varied responsibilities.
• Promoting hotel facilities, preparing beverages, and maintaining guest accounts.
• Providing friendly, knowledgeable service to internal and external guests at all times.
• Assisting guests with self-check-in kiosks and ensuring a seamless arrival experience.
• Educating guests on the ALL – Accor Live Limitless loyalty program and encouraging enrolments.

Conocimientos

Customer service experience

Strong communication skills

Multitasking

Calm under pressure

Professional presentation

Positive proactive attitude

Herramientas

Microsoft Office

OPERA Cloud

Descripción del empleo

ibis Styles Sydney Central, located on the doorstep of Surry Hills & Oxford Street, is seeking a motivated, full-time Hotel All-Rounder to join our team. In this dynamic role, you'll work a variety of shifts across Front Office, Mee So and our breakfast service, gaining hands-on experience in day-to-day hotel operations while delivering exceptional, memorable service to our guests.

You will deliver guest service from check-in to check-out, be the first point of contact for guests, and handle a