Hospital Admissions Officer: Patient Access & Admin

NSW Health; Kingswood; Sur place; AUD 74 000 - 76 000; Plein temps

Avantages offerts par ce poste

Accrued Day Off (ADO)

Salary Packaging

Novated Leasing

Education Training Service courses

Employee Assistance Program (EAP)

Fitness Passport

Résumé du poste

NBMLHD invites applications for an Admissions Officer at Nepean Hospital, a permanent full-time role (part-time considered for job share). The position supports patient admissions, transfers and discharges with accurate data entry and a customer-focused reception service.

You will work within iPM and health information systems across planned and unplanned pathways, contributing to patient flow, safety and compliance in a busy healthcare environment at Nepean Hospital.

Qualifications

• Experience providing high-quality customer service in a busy front-line environment.
• Broad administrative functions including reception, data entry and processing time-sensitive information.
• Ability to gather, verify and accurately record complex information and maintain data integrity.
• Experience using patient administration systems or equivalent information systems.
• Ability to prioritise competing tasks and meet deadlines in a fast-paced environment.
• Ability to work collaboratively across multiple teams and locations.
• Experience maintaining confidential records and handling sensitive information.

Responsabilités

• Support accurate and efficient administration of patient admissions, transfers and discharges while delivering a professional reception service.
• Maintain integrity of patient information through accurate data collection and management within iPM and health information systems.
• Work across planned and unplanned admission pathways to support Day Surgery admissions and patient flow.
• Contribute to patient safety, compliance and efficient delivery of healthcare services.
• Liaise with patients, families and multidisciplinary teams to facilitate positive outcomes in challenging situations.

Connaissances

Customer service

Administration

Data entry

Health information systems

Prioritisation

Team collaboration

Outils

iPM system

Description du poste

NBMLHD invites applications for an Admissions Officer at Nepean Hospital, a permanent full-time role (part-time considered for job share). The position supports patient admissions, transfers and discharges with accurate data entry and a customer-focused reception service.

You will work within iPM and health information systems across planned and unplanned pathways, contributing to patient flow, safety and compliance in a busy healthcare environment at Nepean Hospital.