Home Meal Officer — Aged Care & Community Support

Australian Vietnamese Women's Association Inc.; Melbourne; Remoto; AUD 55.000 - 75.000; Tempo integral

Resumo da vaga

Australian Vietnamese Women's Association (AVWA) is seeking a dedicated intake and service coordination professional to support aged care and disability services in Victoria. You will process referrals, assist with assessments, coordinate meal deliveries, rosters, and maintain client records, ensuring smooth service delivery.

We value diverse backgrounds and provide an inclusive, supportive workplace. Knowledge of CHSP, HCP, NDIS and quality standards will help you contribute to audits,

Qualificações

• Experience delivering client-centered services in community care.
• Familiarity with CHSP, HCP and NDIS programs.
• Strong customer service and communication skills.

Responsabilidades

• Process referrals, assist with assessments, support plan documentation, meal selections and client enquiries.
• Coordinate service schedules, meal deliveries, contractors, rosters and vehicle maintenance.
• Manage meal orders, invoices, payments, client records, data entry and reporting.
• Liaise with clients, families, care workers, contractors and meal vendors.
• Maintain CHSP compliance, support audits and contribute to service improvements.
• Support outreach, client surveys, marketing activities and community events.
• Assist colleagues and undertake other duties as required.

Conhecimentos

Strong customer service

Diverse client experience

CHSP experience

HCP exposure

NDIS exposure

Food safety knowledge

Aged Care Standards knowledge

OH&S knowledge

Formação

Relevant qualification in Community Services / Aged Care

Descrição da vaga

Australian Vietnamese Women's Association (AVWA) is seeking a dedicated intake and service coordination professional to support aged care and disability services in Victoria. You will process referrals, assist with assessments, coordinate meal deliveries, rosters, and maintain client records, ensuring smooth service delivery.

We value diverse backgrounds and provide an inclusive, supportive workplace. Knowledge of CHSP, HCP, NDIS and quality standards will help you contribute to audits,