Home Care Scheduler & Rostering Specialist (12-Month)

HammondCare; Sydney; Vor Ort; AUD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Market leading remuneration

Salary packaging benefits

Training & career development

Leave entitlements – additional annual

Zusammenfassung

HammondCare is seeking a Scheduler to provide rostering services for Home Care Workers in the Northern Sydney region. The role is a 12-month maternity leave contract based in Hammondville or Penrith offices, with shifts 6am–2pm, Monday to Friday.

You will manage client and staff schedules, ensure fairness and efficiency, and maintain up-to-date staff data while collaborating with the centralized support team.

Qualifikationen

• Demonstrated experience and/or qualifications in customer service, scheduling/rostering, data analytics or call center
• Exceptional time management skills and the ability to manage multiple deadlines
• Demonstrated experience in a similar role with a high level of attention to detail
• You're a natural problem solver and have outstanding communication and coordination skills

Aufgaben

• Provide scheduling services to HammondCare Home Care staff.
• Efficiently manage and administer client and staff schedules, ensuring rounds are set up with consistency, efficiency and fairness while maintaining care worker contracted hours.
• Actively participate as a member of the centralized support team and maintain up-to-date data on care worker information.

Kenntnisse

Customer service

Scheduling/rostering

Data analytics

Call center

Jobbeschreibung

HammondCare is seeking a Scheduler to provide rostering services for Home Care Workers in the Northern Sydney region. The role is a 12-month maternity leave contract based in Hammondville or Penrith offices, with shifts 6am–2pm, Monday to Friday.

You will manage client and staff schedules, ensure fairness and efficiency, and maintain up-to-date staff data while collaborating with the centralized support team.