Senior Scheduler

HammondCare; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work

Maternity leave (12-month)

Employer of choice in aged care

Job summary

HammondCare is seeking a Senior Scheduler for our Home Care team in southwestern NSW. The role focuses on forecasted rosters, balancing client needs with workforce capacity to ensure consistent, high-quality care.

Based in a hybrid setup, you will collaborate with care team leaders, manage scheduling across multiple sites, and drive efficiency with tools like Power BI. A driver’s licence is preferred as travel may be required.

Qualifications

• Significant experience in rostering or scheduling
• Experience in aged care, healthcare or community services
• Strong stakeholder management and communication skills
• Excellent problem-solving and decision-making abilities
• High attention to detail with complex data
• Advanced Excel skills

Responsibilities

• Create and dispatch forecasted rosters for Home Care services
• Optimize workforce utilisation while maintaining continuity of care
• Liaise with clients regarding scheduling changes and preferences
• Identify workforce gaps and support planning and recruitment
• Monitor scheduling performance and service quality
• Resolve scheduling conflicts and shortages
• Generate and analyse reports using scheduling systems and Power BI
• Contribute to continuous improvement initiatives

Skills

Rostering scheduling

Healthcare experience

Stakeholder management

Problem solving

Attention to detail

Excel proficiency

Multi-site experience

Continuous improvement

Driver's licence

Tools

Power BI

Job description

• Hybrid Work Arrangement (3 Days Office / 2 Days Home)
• 12-month maternity leave contract covering southwestern NSW
• Join one of Australia’s leading and innovative aged care providers

• Hybrid Work Arrangement (3 Days Office / 2 Days Home)
• 12-month maternity leave contract covering southwestern NSW
• Join one of Australia’s leading and innovative aged care providers

Are you an experienced scheduler who thrives on solving complex rostering challenges while making a genuine difference in people's lives?

At HammondCare, our passion is improving the quality of life for people in need. As a leading provider of aged care and community services, we're looking for a Senior Scheduler to join our Home Care team and play a pivotal role in ensuring our clients receive consistent, high-quality care from the right people at the right time.

About The Role

As a Senior Scheduler, you'll be responsible for developing and managing forecasted rosters across our Home Care southwestern services, balancing client needs, workforce availability, continuity of care, and operational efficiency. You'll act as a key point of contact for clients requiring schedule adjustments and work closely with Care Team Leaders to support workforce planning and service growth

This is a hybrid position, offering the flexibility to work 3 days in the Penrith office and 2 days from home following your training period.

Key Responsibilities

• Create, refine and dispatch forecasted rosters for Home Care services
• Optimise workforce utilisation while maintaining continuity of care
• Liaise with clients regarding scheduling changes and care team preferences
• Identify workforce gaps and support recruitment and workforce planning activities
• Monitor scheduling performance, utilisation, roster efficiency and service quality outcomes
• Resolve scheduling conflicts, workforce shortages and operational issues
• Generate and analyse reports using scheduling systems and Power BI
• Contribute to continuous improvement initiatives that enhance service delivery and customer experience

About You

• You are a highly organised and analytical scheduling professional who can confidently manage competing priorities in a fast-paced environment.
• Ideally, you'll bring:
• Significant experience in a rostering or scheduling role
• Previous experience in aged care, healthcare, community services or a related industry
• Strong stakeholder management and communication skills
• Excellent problem-solving and decision-making capabilities
• High attention to detail and the ability to work with complex data
• Advanced administration and Microsoft Office skills, particularly Excel
• Experience working across multiple sites or service locations
• A proactive mindset with a focus on continuous improvement
• A current driver's licence and willingness to travel when required

Why Join HammondCare?

• Hybrid working model with a balance of office and home-based work
• Be part of a values-driven organisation with a strong community impact
• Supportive and collaborative team environment
• Opportunities for professional development and career growth
• Make a meaningful difference to older Australians every day
• Work for an organisation recognised for innovation and excellence in aged and community care

Ready to Make a Difference?

If you're an experienced scheduler looking for a rewarding career with purpose, we'd love to hear from you. For any further enquiries please contact [e-mail]

All short-listed applicants for these positions will be asked to consent to a criminal record checks and reference checks.