Home Care Manager

CO.AS.IT. Italian Assistance Association; Melbourne; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Salary packaging benefits

Five weeks annual leave

15 days personal leave per year

Support across Melbourne’s Northern/EW

Job summary

CO.AS.IT. – Italian Assistance Association in Melbourne seeks an experienced Home Care Services Manager to lead Care Partners and Care Coordinators across Support at Home and CHSP in-home services.

You will oversee daily operations, support quality care management and collaborate with clinical, quality, rostering and social support managers to deliver positive outcomes for participants and families. The role requires a tertiary qualification in allied health or similar, plus five years of

Qualifications

• A tertiary qualification in Allied Health, Social Work, Nursing, Community Services or an equivalent discipline
• At least five years of leadership experience in aged care, disability or community care
• Experience delivering in-home and community support for older people
• Skills in staff management, service planning, budgeting and resource management
• Sound knowledge of Support at Home, CHSP, restorative and transitional care programs, and relevant aged care requirements
• Clear communication, practical judgement and a collaborative approach to solving problems
• Australian working rights, a current full or probationary driver's licence, a National Police Check and a Working with Children Check

Responsibilities

• Lead, coach and develop Care Partners and Care Coordinators
• Oversee care management, participant risks, team performance and service targets
• Develop and monitor program budgets and review participant expenditure
• Maintain accurate reporting and oversee team compliance checks
• Respond to complex issues, review incidents and elevate concerns appropriately
• Improve operational procedures with the Quality and Compliance team
• Contribute to service planning, program development, submissions and growth opportunities

Skills

Leadership

Staff management

Budgeting

Resource management

Clear communication

Education

Tertiary qualification in Allied Health / Social Work / Nursing / Community Services

Job description

CO.AS.IT. has supported the Italian Australian community since 1968. Through our aged care, education, language and cultural services, we help people stay connected to their community, culture and the support they need.

About the role

Reporting to the Director Aged Care Services, you'll lead our Care Partners and Care Coordinators across Support at Home and CHSP in-home services. You'll oversee daily operations, support quality care management and work closely with clinical, quality, rostering and social support managers to achieve positive outcomes for participants, carers and families.

Key responsibilities

Lead, coach and develop Care Partners and Care Coordinators

Oversee care management, participant risks, team performance and service targets

Develop and monitor program budgets and review participant expenditure

Maintain accurate reporting and oversee team compliance checks

Respond to complex issues, review incidents and elevate concerns appropriately

Improve operational procedures with the Quality and Compliance team

Contribute to service planning, program development, submissions and growth opportunities

About you

A tertiary qualification in Allied Health, Social Work, Nursing, Community Services or an equivalent discipline

At least five years of relevant leadership experience in aged care, disability or community care

Strong experience delivering in-home and community support for older people

Skills in staff management, service planning, budgeting and resource management

Sound knowledge of Support at Home, CHSP, restorative and transitional care programs, and relevant aged care requirements

Clear communication, practical judgement and a collaborative approach to solving problems

Australian working rights, a current full or probationary driver's licence, a National Police Check and a Working with Children Check

Confidential counselling and support services for your wellbeing

Salary packaging of up to $15,900 plus an additional $2,650 annually

Five weeks of annual leave and 15 days of personal leave each year for permanent staff, pro rata for part-time employees

The opportunity to support your community through services across Melbourne's Northern, Eastern and Western suburbs

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a Home Care Manager?
• How much notice are you required to give your current employer?
• Have you completed a qualification in community services?
• Do you have a current Police Check (National Police Certificate) for employment?
• Have you worked in a role where you were responsible for budget management & forecasting?

Social & Welfare Services 101-1,000 employees

CO.AS.IT. – Italian Assistance Association – has operated in Australia since 1968 as a charitable institution, strongly committed to the general well-being and the enhancement of the quality of life of the Italian Australian community. We aim to achieve the full potential of our community through the delivery of culturally appropriate services and the promotion of the Italian language, culture and heritage. We engage and empower the Italian Australian community by delivering best practice services and programs in the aged care, education, culture and heritage sectors.

CO.AS.IT. – Italian Assistance Association – has operated in Australia since 1968 as a charitable institution, strongly committed to the general well-being and the enhancement of the quality of life of the Italian Australian community. We aim to achieve the full potential of our community through the delivery of culturally appropriate services and the promotion of the Italian language, culture & heritage. We engage and empower the Italian Australian community by delivering best practice services and programs in the aged care, education, culture and heritage sectors.