Holiday Customer Service Rep (16-Week Contract) – Hybrid

Tip Top; Sydney; Hybrid; AUD 33,000 - 44,000; Part time

Job summary

Tip Top is seeking a National Customer Service Representative for a 16-week Christmas casual contract in Australia. The role is based at Chullora Bakery with a hybrid model after training, from November 2026 to February 2027.

You will manage orders, respond to inquiries, and support onboarding for new customers, working closely with Sales and Supply Chain. Ideal candidates possess strong communication skills, a genuine customer focus, and the ability to thrive in a fast-paced environment across

Qualifications

• Excellent verbal and written communication skills.
• Proven ability to solve problems and provide timely customer solutions.
• Strong organisational skills and ability to multitask in a fast-paced environment.

Responsibilities

• Process and manage customer orders accurately.
• Respond to inquiries via phone, email and digital channels.
• Maintain data integrity in CRM systems (e.g. Salesforce).
• Collaborate with Sales and Supply Chain to resolve enquiries and update customers.
• Support onboarding of new customers through their first order.

Skills

Verbal communication

Written communication

Problem solving

Organisational skills

Multitasking

Tools

Salesforce

Job description

Tip Top is seeking a National Customer Service Representative for a 16-week Christmas casual contract in Australia. The role is based at Chullora Bakery with a hybrid model after training, from November 2026 to February 2027.

You will manage orders, respond to inquiries, and support onboarding for new customers, working closely with Sales and Supply Chain. Ideal candidates possess strong communication skills, a genuine customer focus, and the ability to thrive in a fast-paced environment across