National Customer Service Rep – Christmas Casual (Hybrid)

George Weston Foods Limited; Sydney; Hybrid; AUD 32,000 - 40,000; Part time

Job summary

George Weston Foods Limited’s Tip Top brand is seeking a National Customer Service Representative for a Christmas casual, 16-week contract at Chullora Bakery. You’ll handle orders, respond to inquiries across channels, and ensure data accuracy in our CRM.

Hybrid work follows training, with collaboration across Sales and Supply Chain to deliver timely updates and solutions. Ideal candidates bring strong verbal and written communication, a genuine customer-service mindset, and the ability to

Qualifications

• Clear verbal and written communication skills; professional and empathetic.
• Ability to solve problems and respond to inquiries quickly.
• Strong organisational and multitasking abilities in a fast-paced environment.

Responsibilities

• Process and manage customer orders accurately.
• Respond to customer enquiries via phone, email, and digital channels.
• Maintain accurate customer data in CRM systems (e.g. Salesforce).
• Collaborate with Sales and Supply Chain to provide timely updates and solutions.
• Support onboarding of new customers through the onboarding process.

Skills

Verbal communication

Written communication

Problem solving

Organisation

Multitasking

Customer service focus

Job description

George Weston Foods Limited’s Tip Top brand is seeking a National Customer Service Representative for a Christmas casual, 16-week contract at Chullora Bakery. You’ll handle orders, respond to inquiries across channels, and ensure data accuracy in our CRM.

Hybrid work follows training, with collaboration across Sales and Supply Chain to deliver timely updates and solutions. Ideal candidates bring strong verbal and written communication, a genuine customer-service mindset, and the ability to