Holiday Customer Support Specialist (Casual)

Citrus Group; Sydney; Vor Ort; AUD 39.000 - 47.000; Vollzeit

Benefits dieser Stelle

Free onsite parking

Complimentary shuttle bus

Award-winning customer service team

Casual, short-term assignment

Zusammenfassung

Woolworths Group in Mascot, Sydney is seeking a Customer Support Representative for a short-term Christmas assignment. You will be the first point of contact for customer inquiries, delivering friendly, accurate information and practical solutions during a busy peak period.

Rotating hours, including weekends, with onsite training and excellent team support. This casual role offers the chance to gain experience with one of Australia's leading brands and to develop customer service and

Qualifikationen

• At least 6 months of experience in customer service, retail or hospitality.
• Strong verbal and written communication skills.
• Ability to use multiple systems and manage time effectively.

Aufgaben

• Managing inbound customer calls, emails and chats.
• Providing accurate information and practical solutions.
• Navigating multiple systems efficiently.
• Using initiative and problem-solving skills to meet customer needs.
• Delivering a positive customer experience in a fast-paced environment.

Kenntnisse

Customer service

Communication skills

Time management

Problem solving

Jobbeschreibung

Woolworths Group in Mascot, Sydney is seeking a Customer Support Representative for a short-term Christmas assignment. You will be the first point of contact for customer inquiries, delivering friendly, accurate information and practical solutions during a busy peak period.

Rotating hours, including weekends, with onsite training and excellent team support. This casual role offers the chance to gain experience with one of Australia's leading brands and to develop customer service and