Administration Assistant - Hire Administrator

Access Group; Hexham; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive base salary

Superannuation

Commission opportunities

Job summary

Access Hire Newcastle, part of Access Group Australia, is seeking an Administration Assistant who will train as a Hire Administrator at our Hexham branch. The role is fast-paced, end-to-end hire process owner, and requires a customer-first attitude, strong admin skills, and excellent communication.

You will handle hire contracts, transport allocation, invoicing, purchase orders, and support the Sales Team while ensuring data accuracy.

Qualifications

• Strong admin background (previous hire industry is a bonus)
• Excellent communication skills, both written and verbal
• Attention to detail with fast keyboard skills
• Current driver’s license

Responsibilities

• Interact with Access hire customers and Sales/Operations teams
• Process Hire Contracts and transport allocations
• Process off hires and invoicing
• Create purchase orders and support the Sales Team
• Provide exceptional customer service and maintain data accuracy

Skills

Admin experience

Customer service

Communication skills

Typing speed

Tools

MS Office

Job description

Access Hire Newcastle is a market leader in access and hire equipment. Backed by the strength of Access Group Australia, we've built a powerful brand, loyal customers, and a reputation for reliability, safety, and service excellence.

We have a fantastic team of employees who work in a fast-paced, high-performing collaborative environment.

We are looking for an experienced Administration Assistant with a positive, customer-first attitude to train as a Hire Administrator.

This role is at the heart of our business-fast-paced, varied, and full of challenges where no two days look the same. You will take ownership of the hire process end-to-end while working alongside a supportive, high-performing team

Daily tasks will include:

• Regular interaction with Access hire customers and the Sales and Operations teams
• Processing of Hire Contracts
• Transport Allocation
• Processing off hires / invoicing
• Creating purchase orders
• Converting sales and driving revenue for the Hire Room
• Supporting the Sales Team by providing customer service and support
• Providing exceptional customer service

This is an office-based role working on full-time hours, Monday to Friday, 7 am - 5 pm, at our Hexham branch.

At Access Hire, we pride ourselves on creating a workplace that is collaborative, safe, and entrepreneurial, and we're looking for someone who shares our values of People, Safety, Respect, Communication, and Continuous Improvement.

We a re seeking someone with strong attention to detail, excellent communication skills, and a positive, can-do attitude. Ideally, you will bring:

• Strong admin background (hire industry a bonus but not essential)
• Brilliant communicator who builds great relationships
• Cool under pressure-deadlines don't scare you
• Sharp eye for detail + quick on the keyboard
• Fun, energetic, and hungry to learn
• Current driver's license

All short listed applicants will be required to complete skills testing for speed and accuracy with their typing prior to being booked to interview.

This is why you will love it!

• Be the heartbeat of the hire process-own it end-to-end
• Work with a fun, high-performing team that's got your back
• Competitive base salary + super + commission opportunities
• Career growth, training, and recognition programs
• Safe workplace with a strong focus on ZERO harm every day

Why Access hire?

We a e a well-established, secure company that actually invests in our people. Expect ongoing training, real career opportunities, recognition programs, and a safe, inclusive workplace where you can thrive.

At Access Hire, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included and treated fairly and with respect. We are an equal opportunity employer and encourage women and Indigenous candidates to apply.

Only applicants with the right to work in Australia will be considered.