Administration Assistant - Hire Room

Access Group; Sydney; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive base salary

Superannuation

Commission opportunities

Career growth

Job summary

Access Indigenous is looking for an experienced Administration Assistant who will train as a Hire Coordinator in our St Marys branch. The role is full-time, office-based, Monday to Friday, 7am–5pm, with duties across hire contracts, transport allocation, invoicing, and order creation.

You\'ll work with Sales and Operations to ensure exceptional customer service and end-to-end hire processes. This is a fast-paced, collaborative role that offers a competitive base salary, super, and opportunities

Qualifications

• Minimum admin experience, bonus for hire industry familiarity.
• Excellent communication skills and relationship building.
• Calm under pressure with respect to deadlines.

Responsibilities

• Interact with customers and Sales/Operations teams.
• Process Hire Contracts and Transport Allocation.
• Handle off hires and invoicing; create purchase orders.
• Support Sales with customer service and inquiries.
• Own the hire process end-to-end and drive revenue.

Skills

Admin background

Great communicator

Under pressure

Attention to detail

Typing speed

Positive attitude

Job description

Access Indigenous is a proud Indigenous business and a leading supplier of access equipment, power generation and material handling solutions for hire and sale. Built on strong, family-based values, we put people first and are deeply committed to safety, respect, communication and continuous improvement.

We believe in creating real opportunities, supporting our people to succeed, and building long-term careers - not just jobs.

We're looking for an experienced Administration Assistant with a positive, customer-first attitude to train as a Hire Coordinator in our St Marys branch.

This role is at the heart of our business - fast-paced, varied, and full of challenges where no two days look the same. You'll take ownership of the hire process end-to-end while working alongside a supportive, high-performing team.

This is a full-time office based role working Monday to Friday, 7am - 5pm from our St Marys branch.

The duties and responsibilities for this role include, but are not limited to:

• Regular interaction with Access Indigenous customers and the Sales and Operations teams
• Processing of Hire Contracts
• Transport Allocation
• Processing off hires / invoicing
• Creating purchase orders
• Converting sales and driving revenue for the Hire Room
• Supporting the Sales Team by providing customer service and support
• Providing exceptional customer service

At Access Indigenous, we pride ourselves on creating a workplace that is collaborative, safe, and entrepreneurial, and we're looking for someone who shares our values of People, Safety, Respect, Communication, and Continuous Improvement.

We're seeking someone with strong attention to detail, excellent communication skills, and a positive, can-do attitude. Ideally, you will bring:

• Strong admin background (hire industry a bonus but not essential)
• Brilliant communicator who builds great relationships
• Cool under pressure - deadlines don't scare you
• Sharp eye for detail + quick on the keyboard
• Fun, energetic, and hungry to learn
• Current driver's licence

All short listed applicants will be required to complete skills testing for speed and accuracy with their typing prior to being booked to interview.

This is why you will love it!

• Be the heartbeat of the hire process - own it end-to-end
• Work with a fun, high-performing team that's got your back
• Competitive base salary + super + commission opportunities
• Career growth, training, and recognition programs
• Safe workplace with a strong focus on ZERO harm every day

If you're ready to start a career where you'll be supported, respected and given real opportunities to grow, we'd love to hear from you.

We are proud to be an Equal Opportunity Employer. We value diversity and encourage applications from women and Indigenous Australians.

Applicants must have the right to work in Australia.