Help Desk Engineer: Incident Resolver & Systems Admin

Leidos; Canberra; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

12 extra days of leave through Life Days program

Family Friendly workplace

Job summary

Leidos is seeking an experienced ICT professional in Canberra to lead complex incident resolution and provide systems administration across various platforms. You will be responsible for managing incidents, supporting secure environments, and collaborating with engineering teams.

A relevant ICT degree and Australian Citizenship are required, along with skills in troubleshooting and Windows administration. Join a supportive, family-friendly workplace that values innovation and helps employees balance personal and professional responsibilities.

Qualifications

• Degree in a relevant ICT discipline or equivalent industry experience.
• Experience in Defence, intelligence or secure operational environments.
• Strong background in ICT support, system administration or operational ICT engineering.

Responsibilities

• Lead complex incident resolution and troubleshooting across multiple platforms.
• Perform systems administration including provisioning and server maintenance.
• Collaborate with engineering, network, and cyber teams for system upgrades.

Skills

Incident resolution

Systems administration

Troubleshooting

ICT support

Windows administration

Communication skills

Education

Degree in relevant ICT discipline

Job description

Leidos is seeking an experienced ICT professional in Canberra to lead complex incident resolution and provide systems administration across various platforms. You will be responsible for managing incidents, supporting secure environments, and collaborating with engineering teams.

A relevant ICT degree and Australian Citizenship are required, along with skills in troubleshooting and Windows administration. Join a supportive, family-friendly workplace that values innovation and helps employees balance personal and professional responsibilities.