Secure ICT Help Desk Engineer

Leidos Australia; Canberra; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Accrue up to 12 additional leave days

Family-friendly workplace with flexible support

Job summary

Leidos Australia is seeking a Help Desk Engineer to support crucial national programs. In this role, you will lead incident resolution, perform systems administration, and provide on-site ICT support to ensure the reliability of secure environments.

Ideal candidates will possess a relevant ICT degree, have experience in defence or secure environments, and demonstrate strong technical and leadership skills. The position also offers benefits including additional leave days and a family-friendly workplace.

Qualifications

• Degree in a relevant ICT discipline or equivalent experience.
• Experience in Defence or secure operational environments preferred.
• Strong background in ICT support and system administration.

Responsibilities

• Lead complex incident resolution across various platforms.
• Perform systems administration and configuration management.
• Provide hands-on ICT support for device deployments.

Skills

ICT support

System administration

Windows administration

Active Directory/IAM

Network fundamentals

Technical leadership

Collaboration

Education

Degree in a relevant ICT discipline

Job description

Leidos Australia is seeking a Help Desk Engineer to support crucial national programs. In this role, you will lead incident resolution, perform systems administration, and provide on-site ICT support to ensure the reliability of secure environments.

Ideal candidates will possess a relevant ICT degree, have experience in defence or secure environments, and demonstrate strong technical and leadership skills. The position also offers benefits including additional leave days and a family-friendly workplace.