Hearing Clinic Coordinator — Part-Time, Weekdays

Demant; Mornington; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Onboarding program

Career development

MyRewards program

Online wellbeing center

Employee Assistance Program

Birthday gifts

Job summary

Audika Mornington Clinic is seeking a compassionate Clinic Co-Ordinator for a permanent part-time role, three days per week (Wednesday–Friday, 9:00–5:06) with no weekends. You will support front-desk operations, schedule appointments, and assist with hearing-device basics while collaborating with clinicians and technicians to enhance client experiences.

The role emphasizes empathy, strong organisational skills, and the ability to navigate multiple systems.

Qualifications

• Administrative and/or customer service experience in retail or health-related services is preferred.
• Strong interpersonal communication and empathy for clients.

Responsibilities

• Oversee daily clinic operations and ensure a welcoming environment.
• Manage client appointments via phone, email, and the booking system.
• Provide basic hearing-device support (training provided).
• Contribute to community engagement and outreach activities.
• Maintain inventory and assist with invoicing and patient eligibility checks.
• Respond promptly to inquiries and provide proactive client support.
• Collaborate with clinicians and technicians to support the team.

Skills

Administration

Customer service

Interpersonal skills

Empathy

Tools

Booking system

Job description

Audika Mornington Clinic is seeking a compassionate Clinic Co-Ordinator for a permanent part-time role, three days per week (Wednesday–Friday, 9:00–5:06) with no weekends. You will support front-desk operations, schedule appointments, and assist with hearing-device basics while collaborating with clinicians and technicians to enhance client experiences.

The role emphasizes empathy, strong organisational skills, and the ability to navigate multiple systems.