Healthcare Reception & Admin—Mon-Fri, No Weekend

MQ Health Pty; Sydney; On-site; AUD 60,000 - 74,000; Full time

Benefits offered by this job

12% superannuation

Salary packaging with Maxxia

Job summary

Macquarie University Health Clinics is seeking a motivated and personable Medical Receptionist and Administrative Assistant to join our team, based at Macquarie University, Wallumattagal Campus, North Ryde.

You will be the welcoming first point of contact for patients and families, providing the administrative support that enables our specialists to run efficient, professional and patient-centred practices.

Qualifications

• Reception or admin experience in a medical setting.
• Strong communication with patients and families.
• Commitment to high standard of customer service.
• Proficient computer skills and data entry in health software.
• Excellent organisational and time-management skills.
• Discretion with confidential information.

Responsibilities

• Provide administrative support and liaise with patients in person, over the phone and by email, managing a high volume of calls and inquiries.
• Manage patient appointments and schedules for clinicians across Macquarie University Health Clinics.
• Process patient registrations, referrals, Medicare billing and private health insurance claims where applicable.
• Update and maintain patient records with discretion.
• Coordinate duties with administration and reception staff across Macquarie University Health and affiliated clinics.
• Reconcile end-of-day cash and EFTPOS takings and undertake banking tasks.

Skills

Reception experience

Customer service

Communication skills

Data entry

Discretion

Organisational skills

Job description

Macquarie University Health Clinics is seeking a motivated and personable Medical Receptionist and Administrative Assistant to join our team, based at Macquarie University, Wallumattagal Campus, North Ryde.

You will be the welcoming first point of contact for patients and families, providing the administrative support that enables our specialists to run efficient, professional and patient-centred practices.