Patient Care Receptionist & Admin Specialist (Mon–Fri, Full-Time)

Macquarie University Health; Ryde; On-site; AUD 60,000 - 74,000; Full time

Benefits offered by this job

12% superannuation

Salary packaging with Maxxia

Job summary

Macquarie University Health Clinics is seeking a motivated Medical Receptionist and Administrative Assistant to join our team at Macquarie University, Wallumattagal Campus, North Ryde. You will be the welcoming first point of contact for patients and families, providing admin support to enable clinicians to deliver efficient, patient-centered care.

The role sits at the centre of patient experience, combining reception, administration and billing support in a busy clinic.

Qualifications

• Demonstrated reception, administration or customer service experience.
• Strong verbal and written communication with patients and teams.
• High standard of customer service with professionalism and empathy.

Responsibilities

• Provide administrative support and liaise with patients in person, over the phone and by email.
• Manage patient appointments and schedules for clinicians.
• Complete accurate patient registration and data entry; handle referrals and Medicare/Private claims.
• Update and maintain patient records with discretion for confidentiality.
• Coordinate duties with administration and reception staff across clinics.
• Reconcile end-of-day cash and EFTPOS takings and related banking tasks.

Skills

Reception experience

Administration

Customer service

Tools

Health software

Job description

Macquarie University Health Clinics is seeking a motivated Medical Receptionist and Administrative Assistant to join our team at Macquarie University, Wallumattagal Campus, North Ryde. You will be the welcoming first point of contact for patients and families, providing admin support to enable clinicians to deliver efficient, patient-centered care.

The role sits at the centre of patient experience, combining reception, administration and billing support in a busy clinic.