Healthcare Logistics: Customer Service & Order Entry

Alexander Appointments; Sydney; On-site; AUD 44,000 - 63,000; Full time

Benefits offered by this job

Superannuation

Immediate start

Modern office in Horsley Park

Job summary

Alexander Appointments is seeking an entry-level customer service and data entry professional for a fast-paced logistics environment in Horsley Park, NSW. You will support order processing, data entry, and respond to customer enquiries by phone and email, with full training provided.

The role offers an hourly rate of $39 plus Super, Monday to Friday, and a modern office that supports learning and career progression within the healthcare logistics sector.

Qualifications

• Entry-level experience in customer service, administration, retail, or call centre environments.
• Strong data entry skills with high attention to detail.
• Clear communication skills and a professional phone manner.
• Confident using Microsoft Office and picking up new systems.
• Ability to multitask and prioritise in a fast-paced environment.

Responsibilities

• Accurate order entry and processing of customer bookings.
• High-volume data entry and record management.
• Responding to customer enquiries via phone and email.
• Updating delivery details and providing ETA updates.
• Tracking orders and following up on proof of delivery (POD).
• Assisting with invoicing and general administration.
• Maintaining accurate information across internal systems.

Skills

Data entry

Customer service

Phone manner

MS Office

Tools

Microsoft Office

Job description

Alexander Appointments is seeking an entry-level customer service and data entry professional for a fast-paced logistics environment in Horsley Park, NSW. You will support order processing, data entry, and respond to customer enquiries by phone and email, with full training provided.

The role offers an hourly rate of $39 plus Super, Monday to Friday, and a modern office that supports learning and career progression within the healthcare logistics sector.