Customer Service

Norwest Recruitment; Sydney; On-site; AUD 44,000 - 59,000; Full time

Benefits offered by this job

Superannuation

Job summary

Norwest Recruitment is seeking an experienced Customer Service Officer for a medical company in Seven Hills. This role is available for an immediate start, and you must be able to commit to the length of the assignment.

The role involves processing customer orders, responding to phone and email inquiries about stock availability, ETAs and pricing, processing returns, issuing credit notes, and maintaining the database with accurate data entry.

Qualifications

• Experience in customer service and order processing.
• Proficient in Excel and MS Office applications.
• Clear and concise communication skills.

Responsibilities

• Process customer orders.
• Respond to phone and email enquiries (stock availability, ETA, pricing).
• Process sales order returns and issue credit notes.
• Database maintenance and data entry.

Skills

Customer service

Order processing

Excel

MS Office

Communication

Tools

Excel

MS Office

Job description

• Immediate start - $37.50 per hour + Super
• Seven Hills Location

We are currently seeking an experienced Customer Service Officer to join a medical company located in Seven Hills. This role is available for an immediate start, and you must be able to commit to the length of the assignment.

The Role

• Processing customer orders
• Responding to phone and email enquiries - Stock Availability, ETA's, Pricing
• Processing Sales Order returns and IssuingCredit Notes
• Database maintenance and data entry

About You

• Experience within Customer Service and Order Processing
• Experience with Excel
• Have intermediate MS Office
• Have clear and concise communication skills
• Be available to commit to the length of the assignment

All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.