Customer Service & Order Entry Administrator

Alexander Appointments; Sydney; On-site; AUD 44,000 - 63,000; Full time

Benefits offered by this job

Superannuation

Immediate start

Modern office in Horsley Park

Job summary

Alexander Appointments is seeking an entry-level customer service and data entry professional for a fast-paced logistics environment in Horsley Park, NSW. You will support order processing, data entry, and respond to customer enquiries by phone and email, with full training provided.

The role offers an hourly rate of $39 plus Super, Monday to Friday, and a modern office that supports learning and career progression within the healthcare logistics sector.

Qualifications

• Entry-level experience in customer service, administration, retail, or call centre environments.
• Strong data entry skills with high attention to detail.
• Clear communication skills and a professional phone manner.
• Confident using Microsoft Office and picking up new systems.
• Ability to multitask and prioritise in a fast-paced environment.

Responsibilities

• Accurate order entry and processing of customer bookings.
• High-volume data entry and record management.
• Responding to customer enquiries via phone and email.
• Updating delivery details and providing ETA updates.
• Tracking orders and following up on proof of delivery (POD).
• Assisting with invoicing and general administration.
• Maintaining accurate information across internal systems.

Skills

Data entry

Customer service

Phone manner

MS Office

Tools

Microsoft Office

Job description

Immediate start with a global healthcare logistics leader – full training provided $39 per hour + Super Monday to Friday role in Horsley Park

Whether you are an administration professional looking to build experience in a fast-paced, order management environment or just looking to commence your customer service career with a global industry leader, we would love to hear from you. You will have the ability to perform valuable work and help deliver critical healthcare products to those who need them most.

About the Role

Join a busy operations team where you will support customer service, order processing, and data entry functions. This role suits someone detail-oriented who enjoys working with systems, handling customer enquiries, and contributing to the timely delivery of healthcare-related goods.

Key Responsibilities

• Accurate order entry and processing of customer bookings
• High-volume data entry and record management
• Responding to customer enquiries via phone and email
• Updating delivery details and providing ETA updates
• Tracking orders and following up on proof of delivery (POD)
• Assisting with invoicing and general administration
• Maintaining accurate information across internal systems

About You

• Entry-level experience in customer service, administration, retail, or call centre environments
• Strong data entry skills with high attention to detail
• Clear communication skills and a professional phone manner
• Confident using Microsoft Office and picking up new systems
• Ability to multitask and prioritise in a fast-paced environment
• A positive, reliable attitude and willingness to learn
• Exposure to logistics, transport, supply chain, or healthcare (highly regarded but not essential)

What’s on Offer

• $39 per hour + Super
• Immediate start available
• Monday to Friday role (work-life balance)
• Modern office based in Horsley Park
• Full training provided – no logistics experience required
• Opportunity to gain experience with a global healthcare logistics company
• Pathways into long-term roles within transport and supply chain

Why Apply?

This role is ideal if you are looking to start or grow your career in customer service, administration, or logistics while contributing to services that support vulnerable people and the healthcare sector.