Healthcare Administration Team Lead — Patient Experience & Ops

Mater Health Services; Brisbane; On-site; AUD 65,000 - 71,000; Full time

Benefits offered by this job

Salary packaging up to $15,900

Not-for-profit superannuation

Staff benefits access

Job summary

Mater Health Services is seeking an experienced Administration Team Leader for a permanent full-time role across Catherine’s House and Mater Young Adults Services and Mental Health Services.

The role balances day-to-day administration, team leadership and continuous improvement to enhance patient, family and clinician experiences, while aligning with service and organisational objectives.

Qualifications

• Proven leadership in a busy clinical service or health setting.
• Experience in healthcare administration management.
• Strong systems skills and financial acumen.

Responsibilities

• Lead and coach the administration team.
• Oversee workflows, rostering, onboarding and performance management.
• Build relationships with clinical and non-clinical teams.
• Coordinate priorities and improve administration systems and processes.
• Ensure compliance, data quality, safety and service efficiency.
• Contribute to budgeting, financial sustainability and service optimisation.
• Support change management and improvement initiatives across the service.

Skills

Leadership

Healthcare administration

Stakeholder management

Budgeting

Change management

Data quality & safety

Education

Business Administration

Tools

Practice management systems

Job description

Mater Health Services is seeking an experienced Administration Team Leader for a permanent full-time role across Catherine’s House and Mater Young Adults Services and Mental Health Services.

The role balances day-to-day administration, team leadership and continuous improvement to enhance patient, family and clinician experiences, while aligning with service and organisational objectives.