Administration Team Leader - Catherine's House

Mater Group; Brisbane; On-site; AUD 65,000 - 71,000; Full time

Benefits offered by this job

Career growth opportunities

Professional development

Salary packaging

Health & wellbeing support

Fitness Passport

Discounted parking

Job summary

Mater Health is seeking an experienced Administration Team Leader to drive accurate, efficient administrative services at Catherine’s House and across Mater Young Adults Services. This permanent full-time role balances day-to-day operations with continuous improvement, team leadership and alignment to service and organisational objectives.

You will lead a high-performing administration team, optimise systems, strengthen stakeholder relationships and contribute to budgeting, data quality and

Qualifications

• Experience in a busy clinical service (public or private mental health/complex care).
• Prior administration management experience in healthcare.
• Strong systems skills and financial acumen.
• Ability to lead a large team in a health setting.

Responsibilities

• Lead, coach and support the administration team.
• Oversee workflows, rostering, onboarding and performance management.
• Build effective relationships with clinical and non-clinical teams.
• Coordinate priorities and improve administration systems and processes.
• Ensure compliance, data quality, safety and service efficiency.
• Contribute to budgeting, financial sustainability and service optimisation.
• Support change management and improvement initiatives across the service.

Skills

Leadership

Team management

Healthcare administration

Financial acumen

Change management

Education

Business Administration qualification

Tools

Practice management systems

Job description

Administration Team Leader - Catherine's House

Mater Health is seeking an experienced Administration Team Leader in a permanent full time basis to lead the delivery of exceptional administrative services within Catherine’s House and across Mater Young Adults Services and Mental Health Services. This role is pivotal in ensuring an outstanding patient, family and clinician experience—balancing day to day operations with continuous improvement, team leadership and alignment to service and organisational objectives.

Salary range: $46.96 - $51.73 per hourplus superannuationandaccess to not-for-profit salary packaging up to $15,900+access to many staff benefits!

What you’ll be doing

You’ll lead a high-performing administration team, optimise systems and resources, strengthen stakeholder relationships, and drive operational and financial efficiency—all while upholding Mater’s Mission, Values, and behavioural standards.

• Lead, coach and support the administration team
• Oversee workflows, rostering, onboarding and performance management
• Build effective relationships with clinical and non-clinical teams
• Coordinate priorities and improve administration systems and processes
• Ensure compliance, data quality, safety and service efficiency
• Contribute to budgeting, financial sustainability and service optimisation
• Support change management and improvement initiatives across the service

About you

You will bring strong leadership capability, excellent communication skills and experience in a complex health environment.

• Experience in a busy clinical service (public or private mental health/complex care)
• Prior administration management experience in healthcare
• Strong systems skills and financial acumen
• 2+ years leading a large team in a health setting
• Qualification in Business Administration (or similar)
• Ability to lead teams and support staff performance
• Strong problem-solving and decision-making skills
• Ability to work flexibly under competing demands
• High attention to detail and proficiency with practice management systems
• A patient‑centred service approach

Mater is Queensland’s largest not-for-profit network of public and private hospitals and healthcare services, bringing together world-class expertise across healthcare, education, fundraising & philanthropy and research. With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we're committed to empowering people to live better lives through improved health and wellbeing.

At Mater, our people are at the heart of everything we do. You'll join a values-driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.

What’s in it for you?

• Career growth opportunities across healthcare, corporate, research and leadership pathways
• Professional development and learning through Mater Education and internal development programs
• Generous salary packaging to help maximise your take-home pay
• Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
• Fitness Passport access and a range of lifestyle, retail and travel discounts
• Discounted parking and reduced prices at Mater cafés and coffee outlets
• A supportive culture where your contributions are recognised and your development matters

Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.

Be part of something bigger. Make your move with Mater. #GetBetterWithMater

Applications close Sunday 8th November, 2026

Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities.Visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.