Healthcare Admin Officer: Multiskilled Reception & Records

Women'S And Children'S Health Network; Adelaide; Presencial; AUD 66.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging benefits

Fitness Passport

Public transport for staff

Employee Assistance Program

Relocation support

Descripción de la vacante

The Women’s and Children’s Health Network (WCHN) in Adelaide CBD is seeking an Administrative Officer to provide confidential secretarial, reception and administrative services. The role involves rostered shifts, including day and evening times within clinical areas, requiring versatility across the administrative function.

Key duties include prioritising work, delivering high-quality customer service, maintaining records, and supporting booking entries for new patients and referrals.

Formación

• Ability to work independently, as part of a team and to function in a multi-disciplinary team approach.
• Excellent communication skills with consumers, staff, external agencies and the public, face-to-face and over the phone.
• Experience dealing with a diverse range of staff and organisations while ensuring high service quality.
• Ability to set priorities, troubleshoot, meet deadlines and perform duties accurately.

Responsabilidades

• Prioritising work, meeting deadlines and working in a high pressure environment.
• High standard of customer service and adherence to established work practices and procedures.
• Respond to enquiries within the scope of the position and maintain an efficient records management service.
• Provide efficient, accurate, fair, patient-focused referral entry and computerised booking services for new patients and referrals.
• Provide clinical word processing support, improve office systems, and promote a safe work environment.

Conocimientos

Communication skills

Independent work

Teamwork

Accuracy

Descripción del empleo

The Women’s and Children’s Health Network (WCHN) in Adelaide CBD is seeking an Administrative Officer to provide confidential secretarial, reception and administrative services. The role involves rostered shifts, including day and evening times within clinical areas, requiring versatility across the administrative function.

Key duties include prioritising work, delivering high-quality customer service, maintaining records, and supporting booking entries for new patients and referrals.