Healthcare Admin Officer – Front Desk & Service Excellence

SA Health; Adelaide; On-site; AUD 66,000 - 70,000; Part time

Benefits offered by this job

Salary packaging benefits

Fitness Passport

Free public transport for SA Health m•

Employee Assistance Program

Relocation support may be negotiated

Job summary

SA Health’s Women’s and Children’s Health Network in Adelaide seeks an Administration Officer to provide quality frontline customer service at the front desk and via telephone. You will direct enquiries, support the Business Service and Support team, and maintain accurate client records.

The role involves processing day-to-day admin tasks, delivering timely information, and upholding confidentiality and professionalism in a busy health environment.

Qualifications

• Experience in a frontline customer service position.
• Experience in word processing, data entry and Microsoft Office products.
• Sound interpersonal and communication skills.
• Maintain sensitivity, integrity and confidentiality.
• Ability to problem solve.

Responsibilities

• Act as the ‘first point of contact’ for front of counter and telephone customers.
• Identify customer needs and provide accurate and timely information.
• Provide admin and project support to Business Service and Support team.
• Process day-to-day administrative activities accurately and promptly.
• Create and maintain client records.

Skills

Frontline customer service

Word processing

Data entry

Microsoft Office

Interpersonal communication

Confidentiality

Tools

Microsoft Office Suite

Job description

SA Health’s Women’s and Children’s Health Network in Adelaide seeks an Administration Officer to provide quality frontline customer service at the front desk and via telephone. You will direct enquiries, support the Business Service and Support team, and maintain accurate client records.

The role involves processing day-to-day admin tasks, delivering timely information, and upholding confidentiality and professionalism in a busy health environment.