Front Desk Admin Officer - South Terrace (Casual/PT)

Palliative Care SA; Adelaide; Hybrid; AUD 66,000 - 70,000; Part time

Benefits offered by this job

Salary packaging benefits

Fitness Passport

Free public transport to SA Health HSP

Employee Assistance Program

Relocation assistance may be negotiat​

Job summary

Women’s and Children’s Health Network in Adelaide is seeking an Administration Officer for the South Terrace Reception. The role entails being the first point of contact for front counter and telephone queries, delivering accurate information and guiding clients efficiently within a busy health service environment.

The position supports the Business Service and Support team with everyday admin, data entry and client record management, requiring discretion, confidentiality and good interpersonal

Qualifications

• Experience in a frontline customer service position.
• Experience in word processing, data entry and Microsoft Office products.
• Sound interpersonal and communication skills.
• Maintain sensitivity, integrity and confidentiality.
• Ability to problem solve.

Responsibilities

• Act as the ‘first point of contact’ for both front of counter and telephone customers.
• Identify customer needs and provide accurate and timely information.
• Provide a quality and timely administrative and project support function to the Business Service and Support team.
• Process day-to-day administrative activities in a timely and accurate manner.
• Create and maintain client records.

Skills

Frontline customer service

Word processing

Data entry

Microsoft Office

Interpersonal skills

Confidentiality

Problem solving

Tools

Microsoft Office

Job description

Women’s and Children’s Health Network in Adelaide is seeking an Administration Officer for the South Terrace Reception. The role entails being the first point of contact for front counter and telephone queries, delivering accurate information and guiding clients efficiently within a busy health service environment.

The position supports the Business Service and Support team with everyday admin, data entry and client record management, requiring discretion, confidentiality and good interpersonal