Hospital Front Desk & Switchboard Officer

SA Health; Adelaide; On-site; AUD 59,000 - 68,000; Full time

Benefits offered by this job

Salary packaging

Professional development

Flexible work options

Employee Assistance Program

Job summary

Central Adelaide Local Health Network (CALHN) invites applications for a Customer Service Officer at the Royal Adelaide Hospital or the Queen Elizabeth Hospital. You will greet clients, staff and visitors and handle enquiries with prompt, confidential assistance in a busy hospital setting.

Reporting to the Administration Coordinator, you will support front-line operations, coordinate messages and paging, respond to emergencies, and contribute to high-quality, patient-centred service through

Qualifications

• Strong communication and interpersonal skills.
• Experience in customer service and administration.
• Ability to handle enquiries calmly and professionally.

Responsibilities

• Answer enquiries at the Switchboard and Enquiries Desk.
• Coordinate messages and paging with care and precision.
• Respond to emergency calls and support front-line operations.

Skills

Communication

Interpersonal skills

Customer service

Administration

Tools

Office software

Job description

Central Adelaide Local Health Network (CALHN) invites applications for a Customer Service Officer at the Royal Adelaide Hospital or the Queen Elizabeth Hospital. You will greet clients, staff and visitors and handle enquiries with prompt, confidential assistance in a busy hospital setting.

Reporting to the Administration Coordinator, you will support front-line operations, coordinate messages and paging, respond to emergencies, and contribute to high-quality, patient-centred service through