Administration Officer

Icon Group; City Of Swan; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Career training

Competitive pay

Rewards program

Discounts & Cashback

Flexible work

Novated lease

Paid parental leave

Wellness support

Global opportunities

Job summary

Icon Cancer Centre Midland is seeking an Administration Officer to provide essential reception and administrative support in a compassionate cancer care environment. You will help manage referrals, billing, patient records and scheduling across clinics, ensuring a smooth patient journey.

The role is permanent full-time, Monday to Friday with no weekends, offering dedicated training, a clear career path, and the chance to make a meaningful difference in patients' lives within a growing healthcare

Qualifications

• Experience in Gentu (or similar) is highly desirable.
• Oncology systems knowledge (CHARM, ARIA) is highly desirable.
• Experience in hospital, medical practice, or day procedure reception.
• Familiarity with electronic practice management systems.
• Basic knowledge of medical billing and health insurance claims.

Responsibilities

• Provide surgical practice, medical and radiation oncology support.
• Greet patients and families with warmth and professionalism.
• Coordinate treatment appointments and referrals across clinics and services.
• Handle patient queries in person and over the phone with empathy.
• Ensure accurate billing and daily financial transactions.
• Maintain up-to-date patient records and track progress during treatment.

Skills

Detail oriented

Compassionate

Communication skills

Time management

Tools

Gentu

CHARM

ARIA

Practice management systems

Medical billing basics

Job description

Administration Perth Full Time Icon Cancer Centre Australia

Are you ready to make a meaningful impact in a growing healthcare team? Join us at Icon Cancer Centre, Midland, where your administrative expertise will directly support patients through one of the most important journeys of their lives. As our centre expands to meet the needs of the community, we’re looking for a passionate Administration Officer to help deliver exceptional care in a role that’s both professionally fulfilling and personally rewarding.

Permanent Full-Time | Monday to Friday | No Weekends!

Purpose-Driven Role | Make a Real Difference Every Day

Why This Role Matters

Here’s your chance to be a trusted support for patients navigating cancer treatment. From scheduling appointments to managing referrals and billing, you’ll be an important part of a compassionate team that ensures every patient feels supported, informed, and cared for.

What You’ll Be Doing

• Surgical practice support
• Medical and radiation oncology support
• Greeting patients and families with warmth and professionalism
• Coordinate vital treatment appointments and manage referrals across clinics and surgical services
• Provide empathetic support to patient queries, both in person and over the phone
• Ensure accurate billing and handle daily financial transactions
• Maintain up-to-date patient records and track progress throughout treatment
• Use your knowledge of medical terminology and claims processes (Medicare, Private Health Insurance, DVA) to streamline care

What We’re Looking For

You’re a detail-oriented, compassionate individual who thrives in a fast-paced medical environment. You bring strong communication skills, a proactive mindset, and a genuine commitment to patient care.

Your Experience Includes:

• Previous experience in Gentu (or similar) – highly desirable
• Oncology systems (CHARM, ARIA etc) – highly desirable
• Previous experience in hospital, medical practice, or day procedure reception
• Familiarity with electronic practice management systems
• Strong understanding of medical reception and inpatient services
• Ability to manage time independently and work collaboratively
• Proficiency in Windows-based programs (Email, Word)
• Basic knowledge of medical billing and health insurance claims

Join a team that’s passionate about delivering excellence in cancer care.

About us:

Icon Oncology Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom.

We are built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients to help address the global cancer burden.

Want to learn more about our Midland Centre? https://iconcancercentre.com.au/centre/midland/

Benefits you’ll enjoy:

• Career-Enhancing Training:Access dedicated, industry-recognised pharmacy training courses to boost your career.
• Competitive Remuneration & Professional Development:Enjoy a structured career pathway and competitive pay.
• Rewards & Recognition :Be part of a valued rewards program that acknowledges your hard work.
• Exclusive Discounts & Cashback:Save on hundreds of brands with our Ignite app.
• Flexible Work Arrangements:Benefit from flexible options, including hybrid work environments, compressed work weeks, and varying start-finish times.
• Novated Lease Options:Access convenient vehicle financing through our partner RemServ.
• Paid Parental Leave:Enjoy paid parental leave as a permanent employee.
• Wellness Support:Utilise resources and tools to balance your psychological and physical health.
• Global Opportunities:Explore exciting international opportunities as part of Icon’s expansion.

We’re excited for you to join us! At Icon Cancer Centre, build relationships that matter.

We are committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs) including COVID-19. Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPD’s.