Healthcare Admin Coordinator — Medical Records & Scheduling

Australian Department of Defence; Port Stephens; On-site; AUD 65,000 - 75,000; Full time

Job summary

Australian Department of Defence – Williamtown NSW seeks an APS 4 Health Clerk to provide essential medical administration support for the Joint Health Unit at Williamtown Health Centre. Responsibilities include reception, appointment coordination, health records and referrals management, and reporting to enable timely, high-quality healthcare for ADF personnel.

The role supports governance, confidentiality, and continuous improvement within a multidisciplinary team, serving as a key interface

Qualifications

• Experience in health administration and medical terminology is preferred.
• Strong customer service and communication skills are essential.
• Ability to maintain patient confidentiality and privacy.
• Familiarity with governance and record-keeping requirements is desirable.

Responsibilities

• Provide reception services and appointment coordination for healthcare services.
• Manage health records, referrals, and correspondence.
• Coordinate referrals and specialist bookings; generate reports as required.
• Support workload management, quality assurance, and process improvements.
• Ensure compliance with Defence policies and record management requirements.

Skills

Health administration experience

Customer service

Privacy and confidentiality

Job description

Australian Department of Defence – Williamtown NSW seeks an APS 4 Health Clerk to provide essential medical administration support for the Joint Health Unit at Williamtown Health Centre. Responsibilities include reception, appointment coordination, health records and referrals management, and reporting to enable timely, high-quality healthcare for ADF personnel.

The role supports governance, confidentiality, and continuous improvement within a multidisciplinary team, serving as a key interface