Defence Health Admin Clerk (APS4) - Patient Care & Records

Australian Department of Defence; Port Stephens; On-site; AUD 82,000 - 89,000; Full time

Job summary

The Australian Department of Defence – Joint Health Unit at Williamtown Health Centre, Williamtown, NSW, is seeking an APS 4 Health Clerk to provide essential medical administrative support within the Primary Health Care Team. You will handle reception, appointment coordination, health records, referrals, and governance-aligned processes to ensure timely access to care for ADF personnel.

You will work in a collaborative health service environment, supporting clinical staff while managing

Qualifications

• Experience in health administration and medical terminology.
• Strong understanding of privacy obligations for sensitive information.
• Customer-focused with excellent communication and interpersonal skills.

Responsibilities

• Provide reception and appointment coordination for healthcare services.
• Manage health records, referrals, and related administrative processes.
• Support governance, quality assurance, and process improvement in health administration.

Job description

The Australian Department of Defence – Joint Health Unit at Williamtown Health Centre, Williamtown, NSW, is seeking an APS 4 Health Clerk to provide essential medical administrative support within the Primary Health Care Team. You will handle reception, appointment coordination, health records, referrals, and governance-aligned processes to ensure timely access to care for ADF personnel.

You will work in a collaborative health service environment, supporting clinical staff while managing