Health Clerk-ADF Health Services Contract

Serco; Darwin; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Work-life balance options

Free parking

Uniforms provided

Wellbeing resources

Civilian role

Team collaboration

Healthy work environment

Job summary

Serco is seeking a Health Clerk at Larrakeyah Health Centre in Darwin to provide vital clerical and administrative support to clinical staff within a multidisciplinary health setting. You will manage electronic and paper records, coordinate appointments, and assist with reporting and audits while adhering to Defence privacy and policy requirements.

The role excludes cash handling and offers practical perks such as free parking, uniforms, wellbeing support, and a civil service style, civilian

Qualifications

• Minimum of 1 year of full-time (or part-time equivalent) experience in an administrative role. (Medical setting highly desirable)
• Completion of a medical terminology course from a Registered Training Organisation (RTO), or willingness to complete
• Strong oral and written communication skills, with the ability to work effectively within a multidisciplinary team.
• Sound computer literacy and experience with electronic health record systems highly regarded.

Responsibilities

• Keep the clinic running smoothly by providing fast, accurate, and professional clerical and administrative support to health staff and patients.
• Manage electronic and hard copy health records and data in accordance with Defence policies, privacy requirements, and compliance standards.
• Coordinate appointments and liaise effectively with internal and external health service providers to support continuity of care and timely access to patient information.
• Prepare reports, update health and personnel management systems, and assist with auditing activities to support operational and compliance requirements.
• Support day-to-day clinic operations through filing, mail distribution, photocopying, ordering stationery and stores, and processing supply requests.

Skills

Communication skills

Team collaboration

Computer literacy

EHR familiarity

Education

Medical terminology course

Job description

Health Clerk – Larrakeyah Health Centre – 1 FTE

Larrakeyah, Northern Territory Healthcare

Are you a personable medical receptionist looking to make a meaningful impact in a unique primary healthcare setting? This is a fantastic opportunity to provide vital clerical and administrative support to clinical staff in a multidisciplinary setting.

What’s On Offer

• Work-life balance – predictable hours, finish on time, Christmas & New Year Leave
• Safe, respectful environment – professional, health focused patient cohort
• Collaborative team – feel valued and supported in a multidisciplinary team
• No financial transactions – focus on clerical and administrative support only
• Civilian role – be part of the mission without wearing the uniform
• Practical perks – free parking and uniforms
• Wellbeing support – mental health resources and lifestyle discounts

About The Health Centre

Located at the Larrakeyah Barracks in Darwin City. Larrakeyah Defence Precinct is a unique tri-service Defence base directly supporting ADF operations & training. It is the home port of HMAS Coonawarra for Navy Patrol Boats and two Army Landing Craft. The facility has a routine dependency of 1100 personnel which surges every 3 months to conduct pre and post deployment medicals. The health centre provides primary medical, nursing, mental health, dental, physiotherapy and pharmaceutical services. Standard operating hours are generally 07:30 – 15:30 Monday – Friday (depending on role requirements).

What You’ll Do

• Keep the clinic running smoothly by providing fast, accurate, and professional clerical and administrative support to health staff and patients.
• Manage electronic and hard copy health records and data in accordance with Defence policies, privacy requirements, and compliance standards.
• Coordinate appointments and liaise effectively with internal and external health service providers to support continuity of care and timely access to patient information.
• Prepare reports, update health and personnel management systems, and assist with auditing activities to support operational and compliance requirements.
• Support day-to-day clinic operations through filing, mail distribution, photocopying, ordering stationery and stores, and processing supply requests.

What You Bring

• Minimum of 1 year of full-time (or part-time equivalent) experience in an administrative role. (Medical setting highly desirable)
• Completion of a medical terminology course from a Registered Training Organisation (RTO), or willingness to complete
• Strong oral and written communication skills, with the ability to work effectively within a multidisciplinary team.
• Sound computer literacy and experience with electronic health record systems highly regarded.

Who We Are

Serco supports governments by delivering essential services across defence, health, justice, maritime and community services. Through our partnership with Bupa, we provide integrated on-base healthcare to Australian Defence Force personnel across 45+ locations.