Health Clerk-ADF Health Services Contract

Serco; Perth; On-site; AUD 55,000 - 70,000; Full time

Job summary

Campbell Health Centre is seeking a personable Health Clerk to support clinical staff with clerical and administrative tasks in a multidisciplinary setting. The role focuses on non-clinical duties to keep the clinic running smoothly during standard hours (07:30–15:30, Mon–Fri) in Swanbourne, WA.

You will manage health records, coordinate appointments, prepare reports, and assist with audits while ensuring privacy and Defence policy compliance.

Qualifications

• Minimum of 1 year of full-time (or part-time equivalent) experience in an administrative role, preferably in a medical setting.
• Completion of a medical terminology course from an RTO, or willingness to complete.
• Strong oral and written communication skills and ability to work in a multidisciplinary team.
• Sound computer literacy with experience in electronic health record systems.

Responsibilities

• Provide fast, accurate, and professional clerical and administrative support to health staff and patients.
• Manage electronic and hard copy health records in line with privacy requirements and Defence policies.
• Coordinate appointments and liaise with internal and external health service providers.
• Prepare reports, update management systems, and assist with audits.
• Support day-to-day clinic operations including filing, mail distribution, and stationery requests.

Skills

Communication

Multidisciplinary teamwork

Clerical experience

Education

Medical terminology course

Tools

Electronic Health Records

Job description

Health Clerk – Campbell Health Centre – 1 FTE

Swanbourne, WA, Healthcare

Are you a personable medical receptionist looking to make a meaningful impact in a unique primary healthcare setting? This is a fantastic opportunity to provide vital clerical and administrative support to clinical staff in a multidisciplinary setting.

What’s On Offer

• Work-life balance – predictable hours, finish on time, Christmas & New Year Leave
• Safe, respectful environment – professional, health focused patient cohort
• Collaborative team – feel valued and supported in a multidisciplinary team
• No financial transactions – focus on clerical and administrative support only
• Civilian role – be part of the mission without wearing the uniform
• Practical perks – free parking and uniforms
• Wellbeing support – mental health resources and lifestyle discounts

About The Health Centre

Campbell Health Centre is located in the coastal Perth suburb of Swanbourne and provides services for Defence members within metropolitan Perth and regional sites.

The health centre provides primary medical, aviation & underwater medical, nursing, mental health, physiotherapy, dental and pharmaceutical services. Standard operating hours are generally 07:30 – 15:30 Monday – Friday.

What You’ll Do

• Keep the clinic running smoothly by providing fast, accurate, and professional clerical and administrative support to health staff and patients.
• Manage electronic and hard copy health records and data in accordance with Defence policies, privacy requirements, and compliance standards.
• Coordinate appointments and liaise effectively with internal and external health service providers to support continuity of care and timely access to patient information.
• Prepare reports, update health and personnel management systems, and assist with auditing activities to support operational and compliance requirements.
• Support day-to-day clinic operations through filing, mail distribution, photocopying, ordering stationery and stores, and processing supply requests.

What You Bring

• Minimum of 1 year of full-time (or part-time equivalent) experience in an administrative role. (Medical setting highly desirable)
• Completion of a medical terminology course from a Registered Training Organisation (RTO), or willingness to complete
• Strong oral and written communication skills, with the ability to work effectively within a multidisciplinary team.
• Sound computer literacy and experience with electronic health record systems highly regarded.

Who We Are

Serco supports governments by delivering essential services across defence, health, justice, maritime and community services.

Through our partnership with Bupa, we provide integrated on-base healthcare to Australian Defence Force personnel across 45+ locations.