Head of Operations – Solar Power & Growth Leader

Solar Power Direct SA Pty Ltd; Adelaide; On-site; AUD 150,000 - 175,000; Full time

Benefits offered by this job

Company Car

Performance bonus

Job summary

Solar Power Direct SA Pty Ltd is seeking a hands‑on General Manager to lead operations, scale the business, and strengthen accountability in South Australia. You’ll report to the CFO and guide sales, operations, technical support, and customer service with authority over people, processes and performance.

The role focuses on executing strategy, modernising systems, and standardising workflows while maintaining a strong customer experience.

Qualifications

• Proven experience leading a business or multi‑department operation.
• Operational leadership with commercial judgement.
• Experience leading sales teams or working closely with a commission‑based sales function.
• A track record of using KPIs and data to improve performance.
• A hands‑on style and willingness to get into the detail.
• Strong process‑improvement capability.
• Confident with systems and data (CRM, job management, Excel).
• Highly organised, comfortable in a fast‑paced, high‑volume environment.
• A sound approach to risk, quality and compliance.
• Trades, construction, electrical, energy or similar industry experience highly regarded.
• Based in Adelaide and on site at Croydon Park daily.

Responsibilities

• Lead and develop the Sales Manager and department heads, with clear accountability and KPIs
• Own delivery from sale through to installation, compliance and invoicing
• Manage our installation partner against agreed service standards and KPIs
• Run the weekly leadership meeting and scorecard, and drive follow-through
• Identify and remove bottlenecks across the job pipeline, using operational data to catch issues early
• Standardise, document and automate processes
• Drive high standards of compliance across sales, administration and installation
• Protect our customer experience and culture as we grow
• Lead an integrated team that includes remote colleagues in the Philippines

Skills

Operational leadership

Commercial judgement

KPI tracking

Hands-on

CRM systems

Tools

HubSpot

Simpro

SharePoint

CRM

Excel

Job description

Solar Power Direct SA Pty Ltd is seeking a hands‑on General Manager to lead operations, scale the business, and strengthen accountability in South Australia. You’ll report to the CFO and guide sales, operations, technical support, and customer service with authority over people, processes and performance.

The role focuses on executing strategy, modernising systems, and standardising workflows while maintaining a strong customer experience.