Head of Operations - Fintech, Australia (Automation & Scale)

Ploomo; Melbourne; Presencial; AUD 180.000 - 240.000; Jornada completa

Descripción de la vacante

Ploomo, a fast-growing international fintech, is seeking a Head of Operations to own day-to-day Australian operations from Toorak. Reporting to the Global COO, you will align departments, optimize workflows and provide clear performance insights.

This office-based role requires hands-on leadership, governance, risk and compliance, with a track record of reducing turnaround times and scaling operational platforms across APAC and Europe.

Formación

• Senior operations leader with ownership of daily performance and managers' accountability.
• Experience coordinating multiple department heads across commercial, technology and people teams.
• Proven ability to reduce turnaround times and automate workflows.
• End-to-end understanding of lending/finance operations and governance.

Responsabilidades

• Lead day-to-day Australian operations across department heads.
• Maintain governance, risk, compliance and operating standards with data-backed reporting.
• Partner with Product and Technology to automate workflows and document scalable procedures.
• Agree and maintain service levels with Sales and Partnerships to keep originations focused.

Conocimientos

Senior operational leadership

Cross-functional leadership

Workflow automation

Operational reporting

Workforce planning

Descripción del empleo

Ploomo, a fast-growing international fintech, is seeking a Head of Operations to own day-to-day Australian operations from Toorak. Reporting to the Global COO, you will align departments, optimize workflows and provide clear performance insights.

This office-based role requires hands-on leadership, governance, risk and compliance, with a track record of reducing turnaround times and scaling operational platforms across APAC and Europe.