Head of Digital Experience & Transformation

Inner West Council

Sydney

Ibrido

AUD 155.000 - 175.000

Tempo pieno

45 ore fa

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Vantaggi offerti da questo lavoro

Gym membership from $18.65/week

Flexible work arrangement options

Descrizione del lavoro

Inner West Council is seeking a senior leader to shape the future of digital experiences across the Council. You will drive innovative strategies and initiatives that enhance how staff and the community connect, engage and access services online.

You will champion user-centred design, digital innovation and accessibility, creating seamless experiences that build capability and strengthen engagement. Please read the Position Description to familiarise yourself with all the requirements and

Competenze

Proven experience leading digital service transformation or customer experience initiatives.
Strong ability to gather and apply digital user insights.
Excellent verbal and written communication with diverse stakeholders.
Experience leading large-scale change initiatives and digital projects.

Mansioni

Shape the future of digital experiences across Council and drive strategies that enhance online services.
Champion user-centred design, digital innovation and accessibility.
Collaborate across Council to deliver seamless experiences and meaningful outcomes for the community.