Senior Digital Experience & Transformation Lead

Standards Australia; Sydney; On-site; AUD 140,000 - 190,000; Full time

Job summary

Standards Australia is seeking a Senior Digital Experience & Transformation Manager in Sydney to drive a major website refresh and a broader digital transformation program. You will lead cross-functional teams across business, technology, and delivery to shape future-state digital experiences and governance.

The role focuses on customer-centric design, information architecture, content frameworks, and performance measurement to ensure ongoing digital success.

Qualifications

• Extensive experience in digital strategy, customer experience, UX, digital transformation, or website leadership roles.
• Proven success leading significant website redesigns, digital experience programs, or enterprise transformation initiatives.
• Strong stakeholder engagement and influencing skills to align diverse teams.

Responsibilities

• Lead development and delivery of Standards Australia's future-state website strategy and digital experience vision.
• Drive customer-centric design across user experience, information architecture, content strategy, search, and accessibility.
• Define website requirements, user stories, roadmaps, and prioritisation frameworks to support transformation goals.
• Lead customer journey mapping and future-state experience design to improve engagement and outcomes.

Job description

Standards Australia is seeking a Senior Digital Experience & Transformation Manager in Sydney to drive a major website refresh and a broader digital transformation program. You will lead cross-functional teams across business, technology, and delivery to shape future-state digital experiences and governance.

The role focuses on customer-centric design, information architecture, content frameworks, and performance measurement to ensure ongoing digital success.