Senior Digital Experience Leader | Flexible, Inclusive
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Benefits offered by this job
Job summary
Inner West Council in Sydney seeks a senior leader to shape digital experiences, driving strategies, programs and initiatives that improve how staff and community connect and access services online. You will champion user-centred design, digital innovation and accessibility across Council, collaborating with teams to deliver seamless, higher quality online experiences.
Remuneration from $155,168 to $174,643 per year plus 12% Super; closing date Sunday 15 November 2026, 11:30 PM.
Qualifications
- Tertiary qualifications in digital experience, IT, or business management.
- Experience leading digital service transformation and customer experience initiatives.
- Strong business analytics using digital user insights.
- Proven experience leading large-scale change initiatives and digital projects.
- Excellent verbal and written communication; ability to influence diverse stakeholders.
- Ability to maintain confidentiality and exercise sound judgement.
Responsibilities
- Lead digital experience strategies and programs across Council.
- Champion user-centred design, digital innovation, and accessibility.
- Collaborate across Council to deliver online services that engage community.
- Ensure governance, risk management, and quality of service.
Skills
Education
Job description
Inner West Council in Sydney seeks a senior leader to shape digital experiences, driving strategies, programs and initiatives that improve how staff and community connect and access services online. You will champion user-centred design, digital innovation and accessibility across Council, collaborating with teams to deliver seamless, higher quality online experiences.
Remuneration from $155,168 to $174,643 per year plus 12% Super; closing date Sunday 15 November 2026, 11:30 PM.
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