Head of Applied AI Architecture & Strategy

ContentBuffer; Sydney; On-site; AUD 260,000 - 360,000; Full time

Job summary

OpenAI in Sydney seeks a Manager of Applied AI Architects to lead a team of senior technical leaders responsible for technical strategy and production value across Australia and New Zealand. You will define the operating model for technical account plans across OpenAI models and APIs, working with Sales and Product to drive durable customer value and growth.

This role requires deep AI expertise and 10+ years in customer-facing technical roles, including 4+ years in people management.

Qualifications

• Deep technical acumen in modern AI systems and platform architectures.
• Experience in customer-facing technical roles such as solutions architecture or technical account leadership.
• Proven ability to guide large enterprise deployments and drive measurable business impact.

Responsibilities

• Hire, coach, and develop a high-performing team of Applied AI Architects.
• Define and refine your team’s strategy, priorities, and operating model for ANZ.
• Partner with Sales and Account Directors to prioritize accounts and set technical strategies.
• Own technical account plans, milestones, adoption priorities, and account health.
• Lead multi-threaded customer journeys from discovery to production adoption.
• Coach on architectures spanning models, data, integration, security, and governance.
• Build relationships with CTOs, CIOs, CISOs, and senior leaders.
• Mobilize cross-functional teams to remove blockers and deliver a cohesive customer experience.
• Translate field patterns into actionable feedback for Product and Engineering.

Job description

OpenAI in Sydney seeks a Manager of Applied AI Architects to lead a team of senior technical leaders responsible for technical strategy and production value across Australia and New Zealand. You will define the operating model for technical account plans across OpenAI models and APIs, working with Sales and Product to drive durable customer value and growth.

This role requires deep AI expertise and 10+ years in customer-facing technical roles, including 4+ years in people management.