Head of Administration & Multi-Site Operations

proteqt; City of Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

proteqt is seeking an experienced Administration and Office Manager to lead a multi-site function from Brisbane's Milton area. You will guide four Technical Administration Coordinators across Brisbane, Gold Coast and Sydney, partnering with the General Manager to shape the function and drive scalable processes.

Applicants should have 5–7+ years in administration management, strong leadership, and a systems mindset to turn ambiguity into repeatable workflows.

Qualifications

• 5–7+ years' experience in administration management preferably within a professional services environment.
• Experience leading small teams, ideally across interstate locations.
• Demonstrated success building, restructuring or significantly improving an administration or operations function.
• Strong leadership, coaching and people-development capability.

Responsibilities

• Lead, coach and develop the Technical Administration Coordinators across Brisbane, Gold Coast and Sydney
• Review and refine administration structures, roles and reporting lines
• Develop and implement SOPs, workflows, checklists and documented processes
• Establish structured induction, onboarding and training programs
• Set clear expectations, build capability and create accountability across the team
• Coordinate workload and resourcing across multiple offices
• Oversee office operations, facilities, suppliers and staff onboarding/offboarding
• Improve administrative support for technical teams, including project set-up, lodgements, inspection scheduling and client correspondence
• Support quality management, document control and HR administration
• Provide the General Manager and leadership team with clear visibility across capacity, performance, workload and operational risk
• Identify and implement opportunities to improve systems, processes and ways of working

Skills

Administration leadership

People development

Process improvement

Tools

Microsoft Excel

Job description

proteqt is seeking an experienced Administration and Office Manager to lead a multi-site function from Brisbane's Milton area. You will guide four Technical Administration Coordinators across Brisbane, Gold Coast and Sydney, partnering with the General Manager to shape the function and drive scalable processes.

Applicants should have 5–7+ years in administration management, strong leadership, and a systems mindset to turn ambiguity into repeatable workflows.