Head Housekeeper – Angourie Resort

My NRMA; Yamba; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

SIXT travel discounts

NRMA membership

Insurance discounts

Career progression across NRMA

Flexibility & well-being benefits

Job summary

NRMA Parks & Resorts is seeking a Lead Housekeeper for Angourie Resort in Yamba. You will oversee a team of up to 12 cleaners, ensuring 66 apartments and villas plus all public spaces are spotless and guest-ready.

Reporting to the Housekeeper Manager, you’ll drive quality and efficiency across daily operations. Key duties include leading the team, delegating tasks, training new staff, and coordinating with the linen supplier to keep linens fresh.

Qualifications

• Roster flexibility to cover a 7-day rotating schedule
• Sharp eye for detail and quality control
• Good physical stamina for standing, lifting and moving
• Proven ability to lead, motivate and coach a team

Responsibilities

• Lead & motivate the housekeeping team of up to 12 members
• Delegate tasks to ensure smooth daily operations
• Train and onboard new team members on procedures
• Manage storeroom inventory and ensure stock readiness
• Uphold quality standards for guest rooms, public spaces and amenities
• Coordinate with external linen supplier to maintain linens
• Oversee cleanliness across apartments, villas and common areas

Skills

Roster Flexibility

Attention to detail

Physical stamina

Team leadership

Job description

NRMA Parks & Resorts is seeking a Lead Housekeeper for Angourie Resort in Yamba. You will oversee a team of up to 12 cleaners, ensuring 66 apartments and villas plus all public spaces are spotless and guest-ready.

Reporting to the Housekeeper Manager, you’ll drive quality and efficiency across daily operations. Key duties include leading the team, delegating tasks, training new staff, and coordinating with the linen supplier to keep linens fresh.