Restaurant Manager: Angourie Resort

Angourie Resort; Yamba; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

5 weeks annual and recreation leave

Travel discounts across NRMA holidays

NRMA Rewards membership

Discounts on NRMA insurance products

Career progression within NRMA

Job summary

NRMA Parks & Resorts' Angourie Resort in Yamba area invites a passionate Restaurant Manager to lead front-of-house operations at Tides Kitchen & Bar, delivering modern Australian dining with genuine hospitality in a coastal setting.

Reporting to the Head of Food & Beverage, you will coach teams, create rosters, manage service across restaurant, café and bar, and drive guest satisfaction while maintaining RSA standards.

Qualifications

• Proven leadership experience in Restaurant Manager or Lead Food & Beverage role.
• Front-of-house experience in hospitality venues.
• Ability to coach, motivate and develop teams.
• Experience managing rosters and labour costs.
• Current RSA certification.
• Available Tue–Sat roster with day/evening shifts.

Responsibilities

• Lead all front-of-house operations across Tides Kitchen & Bar, the café, kiosk and bar outlets.
• Deliver exceptional guest experiences that drive positive reviews, repeat visitation and guest loyalty.
• Train, mentor and develop a high-performing front-of-house team.
• Create a positive and engaging team culture focused on service excellence.
• Develop and manage rosters aligned to business demand and labour budgets.
• Manage ordering and stock control for the kiosk, café and beverage operations.
• Oversee bar operations, including RSA compliance and beverage standards.
• Work closely with the Head Chef and Head of Food & Beverage to ensure seamless service delivery.
• Identify opportunities to improve service standards, efficiency and guest satisfaction.

Skills

Leadership

Front-of-house

People management

Roster management

RSA certification

Hospitality operations

Job description

With properties in some of Australia's most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences.

Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.

Job Description

We're looking for a passionate and hands-on Restaurant Manager to lead the front-of-house operation at Tides Kitchen & Bar, the signature dining experience at Angourie Resort.

Nestled amongst beautiful rainforest just minutes from Yamba's iconic beaches, Angourie Resort is home to Tides Kitchen & Bar, where modern Australian cuisine, exceptional service and a relaxed coastal atmosphere come together. Think quality dining without the pretence, a place where guests can enjoy outstanding food and genuine hospitality in a welcoming setting.

Reporting to the Head of Food & Beverage, you'll be the driving force behind our front-of-house operation, leading restaurant, café and bar service while creating an experience that keeps guests coming back.

This is a fantastic opportunity for an experienced hospitality leader who thrives on coaching teams, elevating service standards and being part of a growing food and beverage offering.

What You'll Do

As Restaurant Manager, you'll lead from the front and create an environment where both guests and team members can thrive.

Key responsibilities include:

• Lead all front-of-house operations across Tides Kitchen & Bar, the café, kiosk and bar outlets
• Deliver exceptional guest experiences that drive positive reviews, repeat visitation and guest loyalty
• Train, mentor and develop a high-performing front-of-house team
• Create a positive and engaging team culture focused on service excellence
• Develop and manage rosters aligned to business demand and labour budgets
• Manage ordering and stock control for the kiosk, café and beverage operations
• Oversee bar operations, including RSA compliance and beverage standards
• Work closely with the Head Chef and Head of Food & Beverage to ensure seamless service delivery
• Identify opportunities to improve service standards, efficiency and guest satisfaction

What You'll Bring

• Proven leadership experience in a Restaurant Manager, Venue Manager, or Lead Food & Beveragerole
• Strong front-of-house experience within a restaurant, hotel, resort or hospitality venue
• Outstanding people leadership skills with the ability to coach, motivate and develop teams
• Experience managing rosters and labour costs
• Excellent communication and organisational skills
• A hands-on leadership style and willingness to jump in wherever needed
• Current RSA certification
• Availability to work a Tuesday to Saturday roster, including a mix of daytime and evening shifts

What's in it for you?

At the NRMA we aren't just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities including 5 weeks annual and recreation leave.
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on a range of NRMA personal insurance products including car, home & travel
• Grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know you belong:

We're for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That's why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.

If you're a hospitality leader who loves developing people, creating memorable dining experiences and leading teams from the front, we'd love to hear from you.