Hands-On ICT Support & Test Engineer

Helios Talent PTY LTD; Sydney; On-site; AUD 70,000 - 85,000; Full time

Benefits offered by this job

None

Job summary

IMI Solutions seeks an experienced ICT Support and Test Engineer to join our team in Moorebank, Sydney. You will diagnose, test and validate ICT hardware, software and systems, perform deployments, and ensure compliance with technical standards.

The role emphasizes hands-on fault finding, documentation and collaboration with vendors and internal teams in a fast-paced environment. NSW drivers licence and WWCC required.

Qualifications

• At least 2 years’ hands-on ICT support experience.
• Proficient in diagnosing and solving hardware, software and OS issues.
• Experience installing, configuring and testing ICT hardware/software.
• Experience with device builds, imaging and deployment.
• Working knowledge of Windows, Microsoft 365 and AD environments.
• Current NSW driver’s licence and own vehicle; WWCC; Forklift licence (LF) recommended.

Responsibilities

• Diagnose, troubleshoot and resolve ICT hardware, software and system issues.
• Install, configure, test and support desktops, laptops, peripherals and ICT equipment.
• Analyse and diagnose problems related to ICT hardware/software installation and configuration.
• Perform hardware and system testing; conduct quality checks and validations.
• Create and review technical documentation and test records.

Skills

Windows troubleshooting

Active Directory

Device imaging

Deployment

Documentation

Education

IT qualification

Tools

IMX X2 Framework Inventory System

Job description

IMI Solutions seeks an experienced ICT Support and Test Engineer to join our team in Moorebank, Sydney. You will diagnose, test and validate ICT hardware, software and systems, perform deployments, and ensure compliance with technical standards.

The role emphasizes hands-on fault finding, documentation and collaboration with vendors and internal teams in a fast-paced environment. NSW drivers licence and WWCC required.