Assistant Manager: Elevate Guest Experience

Pegasus Leisure Group; Mornington; Vor Ort; AUD 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Competitive salary + bonus

Supportive management

Career progression across 17 venues

Training & leadership development

Well-being initiatives & EAP

Parental/volunteer/cultural leave

Free onsite parking

Leading hospitality group

Zusammenfassung

Pegasus Leisure Group in Mornington is seeking an experienced Assistant Manager for Steeples. You’ll lead hands-on operations, support the Venue Manager, and develop a high-performing team to deliver outstanding guest experiences.

You’ll manage rosters, stock, promotions and gaming compliance while maintaining venue presentation and safety. The role offers a dynamic, fast-paced environment with opportunities across PLG venues and a supportive leadership team.

Qualifikationen

• Previous hospitality leadership or management experience.
• Strong understanding of venue operations and customer service.
• Positive, hands-on and team-focused leadership style.
• Ability to work well in fast-paced environments.
• Strong communication and organisational skills.
• Knowledge of gaming and compliance is highly regarded.
• Flexibility to work across a rotating roster including nights, weekends and public holidays.
• Current Victorian RSA.
• Current Victorian RSG.
• Current Victorian Gaming Employee Licence.
• Do Food Safely Certificate.
• Full Australian working rights.

Aufgaben

• Supporting the day-to-day operations of the venue.
• Assisting in driving venue performance and achieving financial targets.
• Leading, coaching and supporting team members across the venue.
• Managing stock control and ordering processes.
• Supporting rostering, recruitment, onboarding and training.
• Ensuring high standards of customer service and venue presentation.
• Assisting with promotions, events and gaming operations.
• Maintaining strong compliance across gaming, liquor, TAB and venue operations.
• Supporting a positive and engaging team culture.

Kenntnisse

Hospitality leadership

Team leadership

Customer service

Operational planning

Communication

Roster management

Ausbildung

Do Food Safe Certificate

Jobbeschreibung

Pegasus Leisure Group in Mornington is seeking an experienced Assistant Manager for Steeples. You’ll lead hands-on operations, support the Venue Manager, and develop a high-performing team to deliver outstanding guest experiences.

You’ll manage rosters, stock, promotions and gaming compliance while maintaining venue presentation and safety. The role offers a dynamic, fast-paced environment with opportunities across PLG venues and a supportive leadership team.