Handover Supervisor

NEX Building Group; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Company car

Phone & laptop

Discounts on gym memberships

Income protection

Purchased leave

Parental leave

Employee discounts

AIA Vitality

Diversity & inclusion

Employee assistance

Learning & development

NAWIC & HIA memberships

Competitive remuneration

Job summary

NEX Building Group is seeking a Customer Home Inspector to travel across the Hunter region, visiting customers in their homes four days a week. You will assess works, coordinate trades, and prepare defect reports with clear recommendations.

Join a leading residential builder offering a company car, phone and laptop, plus generous benefits and flexibility. You will contribute to high-quality customer outcomes and drive service excellence across our home renovation and new build projects.

Qualifications

• Excellent communication and customer service skills.
• Ability to coordinate multiple trades and suppliers.
• Proficient in MS Office and reporting tools.

Responsibilities

• Conducting inspections of new homes located across the Hunter region.
• Compiling a report on any identified defects and scope of works.
• Communicating with clients to propose actions per Service and Warranty guidelines.
• Assisting with monitoring of contractor progress.
• Following up outstanding works from trades and contractors as needed.

Skills

Communication

Customer service

Driving licence

Travel flexibility

Org. skills

Tools

MS Office

Job description

• Join the leading residential home builder in NSW
• Salary plus company car, mobile phone, and laptop provided
• Discounts on gym memberships (Fitness Passport), vehicles, appliances and more!

The MJH Group (incorporating the iconic McDonald Jones Homes and MOJO Homes brands) is notjust in the new home building industry; we are in the business of delivering anunbeatable customer experience from beginning to end. From architecturallydesigned new homes to finance options, from multi-residential projects toinvestment properties, the MJH Group has grown and evolved to offer a range ofbuilding services which cater to diverse needs, goals and budgets. We set thebenchmark in new home building while ensuring that our people, both customersand employees, are at the centre of everything we do along the way.

We are proud to belong tothe NEX Building Group, a diverse and expanding organisation with over 1300passionate employees whose purpose is to build beautiful homes for Australians.Established in 1987 and continuing to evolve both organically and throughacquisition, we are well positioned for growth and committed to achieving ourvision of being Australia’s leading home builder.

Building new homes andbetter futures for Australians is a true honour and so rewarding. Here are someother rewards and benefits we offer our employees.

Our perks and benefits:

• Discount on building a home with any of our building brands (after qualifying period)
• Income protection insurance– 100% funded by NEX. Covers up to 2 years at 75% of base salary in case of illness or injury
• Purchased leave – opportunity to apply for up to 2 weeks extra leave each year
• Paid Parental leave - 12 weeks for the primary carer and 4 weeks for secondary carer (we’re proud to be industry leading with this benefit!)
• Employee discounts on gym memberships (Fitness Passport), motor vehicles (Mitsubishi), home appliances, energy, health insurance and more
• AIA Vitality health and wellbeing program
• A genuine focus on diversity and inclusion (we’re proud of our Women in Construction Program and annual Building Inclusivity Awards)
• Employee assistance program to support your mental, financial and physical wellbeing
• A huge catalogue of online learning and ongoing professional development programs
• NAWIC and HIA corporate membership
• Attractive remuneration
• And so much more!

About the opportunity:

In this full time, you will be on the road 4 days a week visiting customers in their homes, assessing works and coordinating trade. More specifically, your responsibilities will include:

• Conducting inspections of new homes located across the Hunter region
• Compiling a report on any identified defects + plus put scope of works together
• Communicating with clients to propose actions according to Service and Warranty guidelines
• Assisting with the monitoring of contractor progress
• Following up outstanding works from our trades and contractors as needed

About you:

To be successful in this highly rewarding role you will demonstrate alignment to the purpose and core values of NEX Building Group along with:

• An ability to communicate with clients and various team - a professional customer focused attitude
• Sound knowledge of construction and the building process
• Good computer and MS Office skills
• Excellent customer service and communication skills
• Outstanding, organisational, and planning abilities with the ability to work under pressure
• A full driver's licence to operate a service car
• Willingness to travel to and from jobs as scheduled
• A positive attitude with the ability to work by yourself or within a team

We are keen to improve female (and other marginalised groups) representation in our workplaces. If this role appeals to you but you don’t feel you tick every box, we encourage you to still apply. We’d love to have a chat with you about your career goals.

The appointment of successful applicants will be subject to satisfactory employment screening and depending on the inherent requirements of the role, may involve the completion of a National Police Check and a pre-employment medical.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. NEX Building Group and its brands are not responsible for any fees related to unsolicited resumes.