Handover Supervisor

NEX Building Group Pty Ltd; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Company car

Mobile phone

Laptop provided

Fitness Passport discounts

Motor vehicle discounts

Home appliance discounts

Income protection insurance

Purchased leave

Parental leave

Job summary

NEX Building Group Pty Ltd is seeking a Handover Supervisor to conduct inspections of newly built homes across Sydney, prepare defect reports, and coordinate with clients and trades. The role offers a company car, mobile phone, and laptop, with rewards including gym discounts and employee benefits.

The successful candidate will visit customer sites four days per week, ensuring service standards are met and contractor progress is monitored, while maintaining strong customer relations.

Qualifications

• Strong communication with clients and team.
• Knowledge of the construction/building process.
• Proficient in MS Office and basic digital tools.
• Excellent customer service and communication skills.
• Great organisational and planning abilities under pressure.

Responsibilities

• Conduct inspections of new homes located across the Sydney region.
• Compile a report on identified defects and outline scope of works.
• Communicate with clients to propose actions per Service and Warranty guidelines.
• Assist with monitoring contractor progress.
• Follow up outstanding works from trades and contractors.

Skills

Customer service

Communication

Organisation

MS Office

Tools

MS Office

Job description

Handover Supervisor

• Join the leading residential home builder in NSW
• Salary plus company car, mobile phone, and laptop provided
• Discounts on gym memberships (Fitness Passport), vehicles, appliances and more!

The MJH Group (incorporating the iconic McDonald Jones Homes and MOJO Homes brands) is notjust in the new home building industry; we are in the business of delivering anunbeatable customer experience from beginning to end. From architecturallydesigned new homes to finance options, from multi-residential projects toinvestment properties, the MJH Group has grown and evolved to offer a range ofbuilding services which cater to diverse needs, goals and budgets. We set thebenchmark in new home building while ensuring that our people, both customersand employees, are at the centre of everything we do along the way.

We are proud to belong tothe NEX Building Group, a diverse and expanding organisation with over 1300passionate employees whose purpose is to build beautiful homes for Australians.Established in 1987 and continuing to evolve both organically and throughacquisition, we are well positioned for growth and committed to achieving ourvision of being Australia’s leading home builder.

Building new homes andbetter futures for Australians is a true honour and so rewarding. Here are someother rewards and benefits we offer our employees.

Our perks and benefits:

We believe that our employee community is a key strength of our organisation, and we aim to attract the best talent to achieve our strategic goal of being Australia’s leading residential builder and employer of choice in our sector. We are committed to taking care of our employees, that’s why we offer a bundle of benefits:

• Discount on building a home with any of our building brands (after qualifying period)
• Income protection insurance– 100% funded by NEX. Covers up to 2 years at 75% of base salary in case of illness or injury
• Purchased leave – opportunity to apply for up to 2 weeks extra leave each year
• Paid Parental leave - 12 weeks for the primary carer and 4 weeks for secondary carer (we’re proud to be industry leading with this benefit!)
• Employee discounts on gym memberships (Fitness Passport), motor vehicles (Mitsubishi), home appliances, energy, health insurance and more
• AIA Vitality health and wellbeing program
• A genuine focus on diversity and inclusion (we’re proud of our Women in Construction Program and annual Building Inclusivity Awards)
• Employee assistance program to support your mental, financial and physical wellbeing
• A huge catalogue of online learning and ongoing professional development programs
• NAWIC and HIA corporate membership
• Attractive remuneration
• And so much more!

About the opportunity:

In this full time, you will be on the road 4 days a week visiting customers in their homes, assessing works and coordinating trade. More specifically, your responsibilities will include:

• Conducting inspections of new homes located across the Sydney region
• Compiling a report on any identified defects + plus put scope of works together
• Communicating with clients to propose actions according to Service and Warranty guidelines
• Assisting with the monitoring of contractor progress
• Following up outstanding works from our trades and contractors as needed

About you:

To be successful in this highly rewarding role you will demonstrate alignment to the purpose and core values of NEX Building Group along with:

• An ability to communicate with clients and various team - a professional customer focused attitude
• Sound knowledge of construction and the building process
• Good computer and MS Office skills
• Excellent customer service and communication skills
• Outstanding, organisational, and planning abilities with the ability to work under pressure
• A full driver’s licence to operate a service car
• Willingness to travel to and from jobs as scheduled
• A positive attitude with the ability to work by yourself or within a team

We are keen to improve female (and other marginalised groups) representation in our workplaces.

The appointment of successful applicants will be subject to satisfactory employment screening and depending on the inherent requirements of the role, may involve the completion of a National Police Check and a pre-employment medical.