Guest Services /Front Office

seek.com.au; Maroochydore; Presencial; AUD 28.000 - 41.000; A tiempo parcial

Descripción de la vacante

Guest Services Team Member – Sunshine Coast Holiday Parks is a part-time role across our beautiful holiday parks on the Sunshine Coast. You will be the face of our parks, delivering outstanding guest service, managing bookings, and handling inquiries.

Ideal candidates are friendly, reliable, and flexible, with a can-do attitude and the ability to work every second weekend. A valid driver’s licence and reliable vehicle are preferred, and experience with Newbook is advantageous.

Formación

• Friendly, approachable, and professional in nature.
• Able to work autonomously and use initiative.
• Strong multitasking skills with attention to detail.
• A can-do attitude and willingness to help wherever needed.
• Confident in handling conflict situations calmly and effectively.
• Reliable and flexible, with availability to work every second weekend.
• Must have a valid driver’s licence and reliable vehicle.
• Experience with Newbook advantageous.

Responsabilidades

• Provide outstanding customer service to all guests.
• Manage check-ins, check-outs, and reservations.
• Handle guest enquiries and resolve issues professionally.
• Work efficiently in a busy, fast-paced environment.
• Support general office and operational tasks as required.

Conocimientos

Customer service

Autonomy

Multitasking

Conflict resolution

Reliability

Herramientas

Newbook

Descripción del empleo

Guest Services Team Member – Sunshine Coast Holiday Parks

Are you passionate about people, love working in beautiful locations, and thrive in a fast-paced environment? We are looking for a motivated and friendly Guest Services Team Member to join our team on a part time basis across our stunning holiday parks on the Sunshine Coast.

This is a fantastic opportunity to work in some of the most picturesque locations the coast has to offer while being part of a supportive and dynamic team.

About the Role:

As the face of our parks, you will play a key role in delivering exceptional customer service to our guests. No two days are the same — you’ll be assisting guests, managing bookings, handling enquiries, and ensuring smooth day-to-day operations.

Key Responsibilities:

Provide outstanding customer service to all guests

Manage check-ins, check-outs, and reservations

Handle guest enquiries and resolve issues professionally

Work efficiently in a busy, fast-paced environment

Support general office and operational tasks as required

About You:

Friendly, approachable, and professional in nature

Able to work autonomously and use initiative

Strong multitasking skills with attention to detail

A “can-do” attitude and willingness to help wherever needed

Confident in handling conflict situations calmly and effectively

Reliable and flexible, with availability to work every second weekend

Must have a valid driver’s licence and reliable vehicle

Experience with Newbook advantageous

What We Offer:

Work in some of the most beautiful locations on the Sunshine Coast

Supportive team environment

Varied and engaging role

If you’re someone who enjoys working with people and takes pride in delivering great service, we would love to hear from you.