Office Manager/ 2IC- Sunshine Coast

Alex Beach Cabins & Tourist Park; Sunshine Coast Regional; On-site; AUD 80,000 - 85,000; Full time

Job summary

Alex Beach Cabins & Tourist Park in Alexandra Headland, QLD, is hiring an Office Manager/2IC to run day-to-day operations of a busy tourist park. Salary is AU$80,000–AU$85,000 plus superannuation.

The role requires leadership, strong work ethic, and experience with Newbook bookings, Excel and office software. Responsibilities include policy compliance, guest safety, community relations, park grounds oversight, and managing staff across cleaning, admin and maintenance.

Qualifications

• Proven experience in hospitality management or park operations.
• Experience managing a busy tourist park environment.
• Proficient with hospitality software, especially Newbook booking system.

Responsibilities

• Ensure compliance with company policies, procedures, regulations and health & safety standards.
• Maintain a safe and welcoming environment for guests and staff.
• Build positive relationships with the local community.
• Oversee park grounds to a high standard.
• Manage the Newbooks reservation system.
• Manage cleaning, administration and maintenance staff.
• Assist with park activities during peak periods.
• Flexibility to work evenings, weekends and public holidays with a 10 day on 4 day off roster.

Skills

Leadership

Problem solving

Team management

Hospitality operations

Customer service

Tools

Newbook booking system

Excel

Office suite

Job description

Alex Beach Cabins & Tourist Park – Alexandra Headland QLD

Alex Beach Cabins & Tourist Park is located on the beautiful Sunshine Coast at Alexandra Headland, providing several budget friendly cabin and caravan accommodation options.

We pride ourselves in offering excellent customer service, value for money and well maintained facilities, a short distance from beaches and numerous other coast tourist attractions.

We currently have an opportunity for a Office Manager/ 2IC to join our team on a fulltime basis.

We are seeking an experienced professional to manage the day-today functions of a busy tourist park. Annual Salary of $80,000 to $85,000 plus superannuation.

The ideal candidate will possess the following:

Think outside the box personality

A strong work ethic

Established leadership skills

Demonstrated problem solving skills

Have hold over experience

Proficient in computer systems and software applications relevant to hospitality operations - Newbook booking experience a requirement.

Good working knowledge of Excel & Office

The role will involve:

Ensuring compliance with company policies/procedures, industry regulations and health & safety standards.

Maintaining a safe & welcoming environment for guests & employees

Building positive relationships with the local community

Overseeing Park grounds to a high standard.

Managing our Newbooks reservation system

Managing cleaning, administration and maintenance staff

Assist with Park activities during peak periods

Flexibility to work evenings, weekends & public holidays as required 10 day on 4 day off working roster.

Onsite accomodation not included with this position