Sunshine Coast Guest Services Specialist (Part-Time)

seek.com.au; Maroochydore; On-site; AUD 28,000 - 41,000; Part time

Job summary

Guest Services Team Member – Sunshine Coast Holiday Parks is a part-time role across our beautiful holiday parks on the Sunshine Coast. You will be the face of our parks, delivering outstanding guest service, managing bookings, and handling inquiries.

Ideal candidates are friendly, reliable, and flexible, with a can-do attitude and the ability to work every second weekend. A valid driver’s licence and reliable vehicle are preferred, and experience with Newbook is advantageous.

Qualifications

• Friendly, approachable, and professional in nature.
• Able to work autonomously and use initiative.
• Strong multitasking skills with attention to detail.
• A can-do attitude and willingness to help wherever needed.
• Confident in handling conflict situations calmly and effectively.
• Reliable and flexible, with availability to work every second weekend.
• Must have a valid driver’s licence and reliable vehicle.
• Experience with Newbook advantageous.

Responsibilities

• Provide outstanding customer service to all guests.
• Manage check-ins, check-outs, and reservations.
• Handle guest enquiries and resolve issues professionally.
• Work efficiently in a busy, fast-paced environment.
• Support general office and operational tasks as required.

Skills

Customer service

Autonomy

Multitasking

Conflict resolution

Reliability

Tools

Newbook

Job description

Guest Services Team Member – Sunshine Coast Holiday Parks is a part-time role across our beautiful holiday parks on the Sunshine Coast. You will be the face of our parks, delivering outstanding guest service, managing bookings, and handling inquiries.

Ideal candidates are friendly, reliable, and flexible, with a can-do attitude and the ability to work every second weekend. A valid driver’s licence and reliable vehicle are preferred, and experience with Newbook is advantageous.