Guest Service Superstar - Front Desk & Growth Path

Rydges Hotels & Resorts; City of Melbourne; On-site; AUD 45,000 - 58,000; Full time

Job summary

Rydges Hotels & Resorts in Sutherland, VIC, AU is seeking a Guest Services Agent to deliver warm, professional service at the front desk. You will greet guests, manage check-ins and check-outs, and coordinate with housekeeping and reservations to meet guest expectations.

Join a dynamic team where you'll build relationships across departments, manage guest accounts, and contribute to a seamless hotel experience from arrival to departure while pursuing a growth path within EVT's network.

Responsibilities

• Greet guests and assist with check-ins and check-outs.
• Collaborate with housekeeping and reservations to meet guest expectations.
• Manage guest accounts and contribute to a seamless arrival to departure experience.

Job description

Rydges Hotels & Resorts, part of EVT's hotel network, is seeking a Guest Services Agent to deliver warm, professional service at the front desk. You'll greet guests, handle check-ins/outs, and collaborate with housekeeping and reservations to meet guest expectations.

Join a dynamic team where you'll build strong relationships across departments, manage guest accounts, and contribute to a seamless hotel experience from arrival to departure.

Guest Service Superstar - Front Desk & Growth Path Sutherland, VIC, AU