Guest-Obsessed Shift Leader & Trainer

Hungry Jack's; Gold Coast City; Presencial; AUD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

On-the-job training

Leadership development

Career advancement

Staff discounts via Jackpot

Descripción de la vacante

Hungry Jack's is seeking a trainer/coach to lead and develop crew members on the Gold Coast. You will train, supervise shifts, ensure safe operations, and role model exceptional guest service while promoting a busy, guest-centric environment.

You will drive coaching, on-the-job leadership development, and career progression within our restaurant network, with a strong focus on People Power and Guest Obsessed values.

Formación

• Experience in retail or hospitality.
• Passion for training, coaching and mentoring team members.
• Guest Obsessed mindset and commitment to exceptional service.

Responsabilidades

• Lead and supervise shifts to ensure smooth, safe operations.
• Provide training and coaching to crew members.
• Role model outstanding guest service.
• Support sales growth through exceptional service and suggestive selling.
• Execute the National Marketing Plan to enhance customer experience.
• Encourage a culture of inclusiveness, trust, and accountability.

Conocimientos

Training & development

Coaching

Guest service

Leadership

Communication

Descripción del empleo

Hungry Jack's is seeking a trainer/coach to lead and develop crew members on the Gold Coast. You will train, supervise shifts, ensure safe operations, and role model exceptional guest service while promoting a busy, guest-centric environment.

You will drive coaching, on-the-job leadership development, and career progression within our restaurant network, with a strong focus on People Power and Guest Obsessed values.